Author Topic: avast stops after 1st detection  (Read 5224 times)

0 Members and 1 Guest are viewing this topic.

zimmj

  • Guest
avast stops after 1st detection
« on: August 30, 2005, 01:46:53 PM »
Hi,
avast! detects a virus in my computer. When I choose the option 'delete all', avast deletes the virus but then the window shuts down.
So I need to restart avast from scratch until it finds the next virus....
Is there anything wrong in my configuration of avast, or how can I solve this annoying problem?
thanks for any hint...
Zj

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31079
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: avast stops after 1st detection
« Reply #1 on: August 30, 2005, 01:49:47 PM »
If you have a NT based OS, run a boottime scan.

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67194
Re: avast stops after 1st detection
« Reply #2 on: August 30, 2005, 02:07:58 PM »
Can you give us more info?
Which was the infected file name and path?
Which is your operational system?
What happens if you send the infected files to Chest instead of deleting them?
The best things in life are free.

zimmj

  • Guest
Re: avast stops after 1st detection
« Reply #3 on: August 30, 2005, 09:19:05 PM »
thanks, ill try sending it to chest (haven't done it up to now).
My system is Windows 2000; I don't remember the name of the virus, but its path was C:Winnt\. I experienced the same behavior of avast! with other viruses earlier, though.
I will report on sending to chest asap.

zimmj

  • Guest
Re: avast stops after 1st detection
« Reply #4 on: September 02, 2005, 10:15:52 AM »
Hi again. I found three error messages in my logfiles. Don't know whether this may  tell you something about why avast! stopped and closed each time?


30.08.2005 13:30:10   Administrator   628   Scan of "C:\PAGEFILE.SYS" area failed with 00000003 error (function avfilesScanReal failed). 
30.08.2005 13:30:46   Administrator   1628   Scan of "C:\PAGEFILE.SYS" area failed with 00000003 error (function avfilesScanReal failed). 
30.08.2005 13:31:22   Administrator   956   Scan of "C:\PAGEFILE.SYS" area failed with 00000003 error (function avfilesScanReal failed). 

Offline igor

  • Avast team
  • Serious Graphoman
  • *
  • Posts: 11849
    • AVAST Software
Re: avast stops after 1st detection
« Reply #5 on: September 02, 2005, 10:53:32 AM »
No, it is not related. The record only says that avast! was not able to scan the page file - which is absolutely normal, Windows don't allow access to its page file when running.

What was the full filename that was detected as infected during the scan?

zimmj

  • Guest
Re: avast stops after 1st detection
« Reply #6 on: September 02, 2005, 12:59:26 PM »
I'm sorry I didn't look up the logfile right after the scan. but I got rid of all viruses since by HijackThis. Yet I still don't know why avast! shut of each time it detected an infected file. It did so from the beginning ever since I have been using avast, and with different infections.
Maybe i'll have to uninstall avast and install it again...?
Thanks for your response.

Offline igor

  • Avast team
  • Serious Graphoman
  • *
  • Posts: 11849
    • AVAST Software
Re: avast stops after 1st detection
« Reply #7 on: September 02, 2005, 01:14:16 PM »
The filename is displayed in the virus warning dialog - no need to check the logs.

zimmj

  • Guest
Re: avast stops after 1st detection
« Reply #8 on: September 02, 2005, 08:32:34 PM »
Hi,
I found the virus names in the warnings report:
VBS:Trojano-436 [Trj]
JS:NoCheat-2
VBS:Malware [Gen]
Win32:Dialer-Y [Trj]
Win32:Trojano-1175 [Trj], 1218, 1268, 1568, 2184
Win32:Trojan-gen. {Other}
Win32:Agent-AH [Trj]
Win32:Adan-062 [Adw]

The latest avast! scan resulted in 0 infected files.
I don't know whether this list is of any use to find out why avast! stopped and closed off each time after its first infection message.





Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67194
Re: avast stops after 1st detection
« Reply #9 on: September 02, 2005, 09:30:07 PM »
Zimmj, you've posted everything except what Igor asked:

The filename is displayed in the virus warning dialog - no need to check the logs.

the filenames (and paths).
The best things in life are free.

zimmj

  • Guest
Re: avast stops after 1st detection
« Reply #10 on: September 03, 2005, 10:27:47 AM »
I am sorry, but I don't know how to get this virus warning dialog information back - those viruses have been eliminated after using HijackThis, and so running avast! there's no virus warning dialog right now. I might wait for another one...

Thanks anyway