Hello
I recently recently installed, the updated to the latest version of Avast internet Security, but I seemingly am having problem. I'm currently running windows 7.
Firstly after rebooting for the first time, after installing the update, when PC loaded I was unable to connect to the internet, in any way (This seems to be a common problem). At this point I first tried repairing avast, with no changes. I then uninstalled avast (by un-installing it manually via windows, instead of using avastclear), which allowed me to connect to the internet and reinstall avast again via the websites latest installer. This fixed most problems, except my current issue which is Avast firewall refuses to turn on. At this point I've tried many different things based on many responses to different threads on this website, to no avail. I've tried:
- Using the repair function to get a clean install of avast
- Uninstalling via Avastclear then re-installing
- Un-installing then installing an older version of avast then manually updating that way.
- Disabling Windows firewall, as to not have conflicting firewalls running, then trying to turn on the firewall after a reboot and repair.
- Installing Malware Bytes to see if I had any malware on on my PC that could affect the firewall (coincidentally the only PUP it could find was connected to the installer I downloaded from the avast website for my initial re-install) then repairing avast again
Other bits of useful information. I've never touched or disabled EMupdate, the current version of Avast I have downloaded currently is 2015.10.0.2208, the current version aswsnx.sys I have says it's 10.0.2208.722 (the latest one). After of all of this Avast firewall still doesn't work, but all other functions of avast seems to be running normally.
Any help would be appreciated.
MJTH