Author Topic: Avast Premier 2015 Blocking Wifi Connection & Data Card Connection  (Read 19619 times)

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Re: Avast Premier 2015 Blocking Wifi Connection & Data Card Connection
« Reply #15 on: December 05, 2014, 02:05:16 PM »
I tried all options its all in vein, now I have uninstalled the following.
Firewall
Secure DNS VPN
Network Place
I'm unable to use the options for which I have paid and as well I'm not getting a proper service for the same. I don't think next time I'm going to renew this software such a worst service for Indian users.

I have been facing problems due to all above and nobody to solve this issue which is included with the Avast Premier application.

Offline bob3160

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Re: Avast Premier 2015 Blocking Wifi Connection & Data Card Connection
« Reply #16 on: December 05, 2014, 03:14:49 PM »
Strange, your reply here said everything is working fine after the reboot:
https://forum.avast.com/index.php?topic=160878.msg1154223#msg1154223
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Re: Avast Premier 2015 Blocking Wifi Connection & Data Card Connection
« Reply #17 on: December 05, 2014, 03:45:37 PM »
I have been following up with the avast support team, I raised a query and I was awaiting for it also when I said it was working fine but it worked only temporarily.
https://support.avast.com/Tickets/Ticket/View/3931900 - Avast Support request.

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Re: Avast Premier 2015 Blocking Wifi Connection & Data Card Connection
« Reply #18 on: December 05, 2014, 06:10:00 PM »
I've alerted Essexboy. :)
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Re: Avast Premier 2015 Blocking Wifi Connection & Data Card Connection
« Reply #19 on: December 05, 2014, 06:12:05 PM »
Hi support determined the secure line was not playing well with your data card ..  Did you uninstall secure line and still experience the same problem ?

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Re: Avast Premier 2015 Blocking Wifi Connection & Data Card Connection
« Reply #20 on: December 06, 2014, 01:41:48 PM »
Hi Essexboy,
I said right now I have uninstalled the following from Avast Premiere.
Firewall
Secure Line
Network
Right now I have only anti virus in my laptop & able to connect the wifi router.
All I need is when I have paid for Avast Premiere version then all above utility should work but it is not.  Then what is the benefit of paying the amount for Avast Premier.

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Re: Avast Premier 2015 Blocking Wifi Connection & Data Card Connection
« Reply #21 on: December 06, 2014, 01:52:18 PM »
OK re-install each element one at a time and check that it works, leave secure line till last

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Re: Avast Premier 2015 Blocking Wifi Connection & Data Card Connection
« Reply #22 on: December 06, 2014, 02:56:25 PM »
Tried that now even then it is not working.

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Re: Avast Premier 2015 Blocking Wifi Connection & Data Card Connection
« Reply #23 on: December 06, 2014, 03:08:04 PM »
So as soon as you enable the firewall it stops working ?

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Re: Avast Premier 2015 Blocking Wifi Connection & Data Card Connection
« Reply #24 on: December 06, 2014, 03:37:07 PM »
Yes, exactly.

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Re: Avast Premier 2015 Blocking Wifi Connection & Data Card Connection
« Reply #25 on: December 06, 2014, 04:22:34 PM »
Have you tried a clean install ? 

Download Avast Uninstall Utility to your Desktop.
Download the correct version of Avast 
Avast Free
Avast Pro
Avast Internet Security
Avast Premier
Disconnect from the net
Uninstall Avast via control panel

  • Run the uninstall tool and accept the reboot to safe mode
  • Once complete reboot your system
  • Reinstall Avast
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Re: Avast Premier 2015 Blocking Wifi Connection & Data Card Connection
« Reply #26 on: December 06, 2014, 04:25:21 PM »
Ah so it needed a restart after the last tick  Weird....
I even tried after restarting the PC same issue.