Author Topic: All HTTPS sites not opening  (Read 3239 times)

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All HTTPS sites not opening
« on: December 27, 2014, 06:25:59 PM »
Hello

i have this issue i isntall free avast 2015 to test it but actually after install it i cant access any https sites like google facebook youtube banks etc

i can access https sites only if i unchecked this option (enable https scanning)

what is this issue and why its happened ? my friend check this option and https working with him normally


Regards

Offline Asyn

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Re: All HTTPS sites not opening
« Reply #1 on: December 27, 2014, 07:01:39 PM »
- OS..? (32/64 Bit..? - which SP..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: All HTTPS sites not opening
« Reply #2 on: December 27, 2014, 08:01:25 PM »
win7 x64

bitdefender total security 2015

Offline Asyn

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Re: All HTTPS sites not opening
« Reply #3 on: December 27, 2014, 08:04:08 PM »
First, be sure to get rid of all remnants of your prior installed AV(s)..!!
-> http://www.avast.com/faq.php?article=AVKB11

Then:
1. Download Avast Free Antivirus: http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe
2. Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: All HTTPS sites not opening
« Reply #4 on: December 27, 2014, 08:15:58 PM »
just FYI

problem solved after i remove bitdefender


maybe compatibility issue between bitdefender and avast when install them in same machine



Offline Asyn

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Re: All HTTPS sites not opening
« Reply #5 on: December 27, 2014, 08:16:46 PM »
maybe compatibility issue between bitdefender and avast when install them in same machine
That's right, read the link in my prior post. ;)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline lukor

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Re: All HTTPS sites not opening
« Reply #6 on: December 28, 2014, 01:46:50 PM »
hi guys,
thanks for reporting. We'll test with BitDefender and let you know.

Lukas.