AVAST deactivating itself

[REDACTED]

My Avast Internet Security was automatically renewed 10/10/14.  Everything seemed to work fine until today.  When I got home from work and tried to get on my computer, the screen had an Avast error window stating that my license had expired and I needed to renew and that my computer was not protected.  I tried to get online to pull up my renewal confirmation email and although the firefox main page would load without issue, any other web address I tried to go to would say that the connection had been reset and was unavailable.  I restarted my computer and now Avast says "everything is good" and I am able to use the internet.  Do I need to be concerned?  What caused this?  I am using Windows XP on an ancient desktop.  I now XP is no longer supported, but my computer has been functioning fine up until this point and I am not in a position to invest in a new computer; especially when this one is still functioning.  Any suggestions/thoughts would be appreciated.  Thank you!

[Asyn]

Repair Avast:
1. Control Panel -> Add/Remove programs -> Avast
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.

[REDACTED]

Hello, thank you for your help.  I did as you instructed and it seemed to work.  However, the same thing happened again today.  Why does this keep happening?

[Asyn]

- XP (32/64 Bit..? - which SP..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?

[REDACTED]

When I did the repair just now, it went through the steps and then said there was an error while changing product configuration.  "Process finished with exit code 1 (0x00000001)[incorrect function]

I have used AVAST Internet Security for the last 2 years on this computer, just renewing every year.  I had a nasty virus and computer was cleaned and repaired at a shop a that time, 2 years ago and I installed Avast when I got it back.  Avast is the only product I use.  This is Windows XP Home Edition 2002, Service Pack 3, if that helps. 
The icon on the task bar at the bottom of the screen says "system is secured," but when I open Avast, it again says the license is expired, I need to renew and am not covered and my daily scheduled scans will not run.
While trying to repair Avast, I just got the  message that windows is low on virtual memory and is being reconfigured.  Does that have something to do with it?

Thank you very much, I appreciate your help.

[Asyn]

1. Download Avast Internet Security: http://files.avast.com/iavs9x/avast_internet_security_setup.exe
2. Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.

[REDACTED]

Below is the log that came up.

05:06:49Infoinstcont[2852,2404]--
05:06:49Infoinstcont[2852,2404]2014/12/07 05:06:49 START: Avast installer/updater
05:06:49Infoinstup[2852,2404]Command: '"C:\Program Files\Alwil Software\Avast5\Setup\Instup.exe" /control_panel /instop:change'
05:06:49Infoinstup[2852,2404]CPU: Intel(R) Pentium(R) 4 CPU 3.00GHz,2
05:06:49Infoinstup[2852,2404]OS: Windows XP SP3 x86
05:06:49Infoinstup[2852,2404]Memory: 53% load. Phys:482320/1046604K free, Page:809452/2661452K free, Virt:2049100/2097024K free
05:06:49Infoinstup[2852,2404]DISKs: C:\ - 28GB free / 74GB total
05:06:49Infoinstup[2852,2404]DISKs: E:\ - 792GB free / 931GB total
05:06:49Infoinstup[2852,2404]Running module version: instup.exe - '9.0.2021.515'
05:06:49Infoinstup[2852,2404]Running module version: Instup.dll - '9.0.2021.531'
05:06:50Infosimutex[2852,2404]Checking for the mutex ownership.
05:06:50Infosimutex[2852,2404]The mutex is signaled. We are owners of the mutex.
05:06:50Infoproductstate[2852,2404]Loading product state
05:06:50Infoproductstate[2852,2404]Guid = e978971a-e4a4-46d0-b9af-9d150b6a9239, Created = unknown
05:06:50Infoproductstate[2852,2404]Persistent Guid = feeaa4b7-adc8-46db-94e3-afc2ae627598, Created = unknown
05:06:50Infoproductstate[2852,2404]ProductId = ais
05:06:50Infoproductstate[2852,2404]Edition = 3
05:06:50Infoproductstate[2852,2404]Load part info: product.parts.current
05:06:50Infoproductstate[2852,2404]Part 'iex' = 'iex', 3 (0x00000003), 10:24:57 06.12.2014
05:06:50Infoproductstate[2852,2404]Part 'jrog2' = 'jrog2', 3105 (0x00000C21), 10:24:57 06.12.2014
05:06:50Infoproductstate[2852,2404]Part 'program' = 'prg_ais', 2021 (0x000007E5), 09:56:26 26.06.2014
05:06:50Infoproductstate[2852,2404]Part 'setup' = 'setup_ais', 2021 (0x000007E5), 06:13:08 31.07.2014
05:06:50Infoproductstate[2852,2404]Part 'vps' = 'vps_win32', 336725505 (0x14120601), 10:24:58 06.12.2014
05:06:50Infoproductstate[2852,2404]Load part info: product.parts.latest
05:06:50Infoproductstate[2852,2404]Part 'iex' = 'iex', 3 (0x00000003), 10:24:57 06.12.2014
05:06:50Infoproductstate[2852,2404]Part 'jrog2' = 'jrog2', 3105 (0x00000C21), 10:24:57 06.12.2014
05:06:50Infoproductstate[2852,2404]Part 'program' = 'prg_ais', 2208 (0x000008A0), 07:33:43 07.11.2014
05:06:50Infoproductstate[2852,2404]Part 'setup' = 'setup_ais', 2208 (0x000008A0), 07:33:44 07.11.2014
05:06:50Infoproductstate[2852,2404]Part 'vps' = 'vps_win32', 336725505 (0x14120601), 10:24:58 06.12.2014
05:06:50Inforegistry[2852,2404]BackupFileToRegistry: file 'C:\Program Files\Alwil Software\Avast5\setup\setup.ini' was successfully backed up to value 'SetupIniBackup'.
05:06:50Infopartinfo[2852,2404]SetInstalled: Part package part-iex-3.vpx is installed.
05:06:50Infopartinfo[2852,2404]SetInstalled: Part package part-jrog2-c21.vpx is installed.
05:06:50Infopartinfo[2852,2404]SetInstalled: Part package part-prg_ais-7e5.vpx is installed.
05:06:50Infopartinfo[2852,2404]SetInstalled: Part package part-setup_ais-7e5.vpx is installed.
05:06:50Infopartinfo[2852,2404]SetInstalled: Part package part-vps_win32-14120601.vpx is installed.
05:06:50Infoinstupcore[2852,2404]PkgLoadProductInfo: product GPB was successfully loaded.
05:06:50Infoinstup[2852,2404]Loading Proxy settings
05:06:50Infoinstup[2852,2404]Proxy-Type: 'no proxy'
05:06:50Infoinstup[2852,2404]Proxy-Authorization: 'no authentication'
05:06:50Infoinstup[2852,2404]Proxy-Port: '8080'
05:06:50Infoinstup[2852,2404]Proxy-Name: ''
05:06:50Infoinstup[2852,2404]Proxy-User: ''
05:06:50Infoinstup[2852,2404]Proxy-Pass: ''
05:06:51Infoguiwizard[2852,2404]Running module version: HTMLayout.dll - '3.3.3.22'
05:06:57Infoguiwizard[2852,2404]Loaded module version: C:\Program Files\Alwil Software\Avast5\Setup\HTMLayout.dll - '3.3.3.22'
05:06:59Infoguiwizard[2852,2404]Setup gui was successfully started.
05:07:39Infoinstupcore[2852,2404]Product repair has started.
05:07:39Infosimutex[2852,2404]Checking for the mutex ownership.
05:07:39Infosimutex[2852,2404]The mutex is signaled. We are owners of the mutex.
05:08:04Infoservers[2852,2404]Server definition(s) loaded for 'C:\Program Files\Alwil Software\Avast5\setup\servers.def': 29 (maintenance:0)
05:08:04Infoservers[2852,2404]ChooseServer: selected server 'Download c3165363 AVAST9 Server' with current url 'http://c3165363.ivps9x.u.avast.com/ivps9x' of type 'URL_TYPE_DOWNLOAD_VPS'.
05:08:04Infopackageinfo[2852,2404]IsFullOkay: iplugins-3.vpx - is okay (it exists and has valid signature)
05:08:04Infoservers[2852,2404]ChooseServer: selected server 'Download f2922265 AVAST9 Server' with current url 'http://f2922265.ivps9x.u.avast.com/ivps9x' of type 'URL_TYPE_DOWNLOAD_VPS'.
05:08:08Infopackageinfo[2852,2404]IsFullOkay: jrog2-c21.vpx - is okay (it exists and has valid signature)
05:08:08Infoservers[2852,2404]ChooseServer: selected server 'Download n7640984 AVAST9 Server' with current url 'http://n7640984.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
05:08:12Infopackageinfo[2852,2404]IsFullOkay: ais_cmp_bpc-7de.vpx - is okay (it exists and has valid signature)
05:08:12Infopackageinfo[2852,2404]IsFullOkay: ais_cmp_fw_x86-7e1.vpx - is okay (it exists and has valid signature)
05:08:20Infopackageinfo[2852,2404]IsFullOkay: ais_cmp_grimefighter-7d7.vpx - is okay (it exists and has valid signature)
05:08:21Infopackageinfo[2852,2404]IsFullOkay: ais_cmp_rescuedisk-7e1.vpx - is okay (it exists and has valid signature)
05:08:22Infopackageinfo[2852,2404]IsFullOkay: ais_cmp_secureline-7ce.vpx - is okay (it exists and has valid signature)
05:08:22Infopackageinfo[2852,2404]IsFullOkay: ais_cmp_secureline_x86-7cd.vpx - is okay (it exists and has valid signature)
05:08:22Infopackageinfo[2852,2404]IsFullOkay: ais_cmp_sfzone_x86-7dc.vpx - is okay (it exists and has valid signature)
05:08:25Infopackageinfo[2852,2404]IsFullOkay: ais_cmp_swhealth-7e1.vpx - is okay (it exists and has valid signature)
05:08:35Infopackageinfo[2852,2404]IsFullOkay: ais_cmp_webrep-7df.vpx - is okay (it exists and has valid signature)
05:10:08Infopackageinfo[2852,2404]IsFullOkay: ais_core-7e1.vpx - is okay (it exists and has valid signature)
05:10:10Infopackageinfo[2852,2404]IsFullOkay: ais_dll_eng-7e1.vpx - is okay (it exists and has valid signature)
05:10:12Infopackageinfo[2852,2404]IsFullOkay: ais_fw-7e1.vpx - is okay (it exists and has valid signature)
05:10:20Infopackageinfo[2852,2404]IsFullOkay: ais_gen_crt_x86-7cf.vpx - is okay (it exists and has valid signature)
05:10:22Infopackageinfo[2852,2404]IsFullOkay: ais_gen_openssl-7cf.vpx - is okay (it exists and has valid signature)
05:10:22Infopackageinfo[2852,2404]IsFullOkay: ais_gen_tdi_x86-7e1.vpx - is okay (it exists and has valid signature)
05:10:23Infopackageinfo[2852,2404]IsFullOkay: ais_gen_tools-7ce.vpx - is okay (it exists and has valid signature)
05:10:24Infopackageinfo[2852,2404]IsFullOkay: ais_gen_tools_x86-7ce.vpx - is okay (it exists and has valid signature)
05:10:24Infopackageinfo[2852,2404]IsFullOkay: ais_pro-7e1.vpx - is okay (it exists and has valid signature)
05:10:33Infopackageinfo[2852,2404]IsFullOkay: ais_res-7e1.vpx - is okay (it exists and has valid signature)
05:11:37Infopackageinfo[2852,2404]IsFullOkay: ais_snx1-7da.vpx - is okay (it exists and has valid signature)
05:13:15Infopackageinfo[2852,2404]IsFullOkay: ais_snx2-7cf.vpx - is okay (it exists and has valid signature)
05:13:31Infopackageinfo[2852,2404]IsFullOkay: ais_snx3-7ce.vpx - is okay (it exists and has valid signature)
05:14:02Infopackageinfo[2852,2404]IsFullOkay: ais_spm-7e1.vpx - is okay (it exists and has valid signature)
05:14:02Infoservers[2852,2404]ChooseServer: selected server 'Download f5664692 AVAST9 Server' with current url 'http://f5664692.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
05:14:04Infopackageinfo[2852,2404]IsFullOkay: avbugreport_ais-7e5.vpx - is okay (it exists and has valid signature)
05:14:04Infopackageinfo[2852,2404]IsFullOkay: instcont_ais-7e5.vpx - is okay (it exists and has valid signature)
05:14:14Infopackageinfo[2852,2404]IsFullOkay: instup_ais-7e5.vpx - is okay (it exists and has valid signature)
05:14:20Infopackageinfo[2852,2404]IsFullOkay: offertool_ais-7e5.vpx - is okay (it exists and has valid signature)
05:14:21Infopackageinfo[2852,2404]IsFullOkay: selfdefense_x64_ais-7e5.vpx - is okay (it exists and has valid signature)
05:14:21Infopackageinfo[2852,2404]IsFullOkay: selfdefense_x86_ais-7e5.vpx - is okay (it exists and has valid signature)
05:14:23Infopackageinfo[2852,2404]IsFullOkay: setgui_ais-7e5.vpx - is okay (it exists and has valid signature)
05:14:23Infoservers[2852,2404]ChooseServer: selected server 'Download c5715912 AVAST9 Server' with current url 'http://c5715912.ivps9x.u.avast.com/ivps9x' of type 'URL_TYPE_DOWNLOAD_VPS'.
05:15:30Infopackageinfo[2852,2404]IsFullOkay: vps_32-ee7.vpx - is okay (it exists and has valid signature)
05:15:43Infopackageinfo[2852,2404]IsFullOkay: vps_win32-ef8.vpx - is okay (it exists and has valid signature)
05:15:45Infoinstupcore[2852,2404]AcsExtractFile: File 'C:\Program Files\Alwil Software\Avast5\aswAra.dll' was not extracted (already present).
05:15:45Infoinstupcore[2852,2404]AcsExtractFile: File 'C:\Program Files\Alwil Software\Avast5\aswAraSr.exe' was not extracted (already present).
05:15:45Infoinstupcore[2852,2404]AcsExtractFile: File 'C:\Program Files\Alwil Software\Avast5\screenhooks32.dll' was not extracted (already present).
05:15:46Infoinstupcore[2852,2404]AcsExtractFile: File 'C:\Program Files\Alwil Software\Avast5\BCUCmnRes.dll' was not extracted (already present)
05:20:56Infopkgenginevps[2852,2404]InstallVps: DefinitionsFolder prepared, ok
05:20:57Infopkgenginevps[2852,2404]InstallVps: event 0x0004002A set
05:21:08Infoavast_connector[2852,2404]License file "C:\Documents and Settings\All Users\Application Data\Alwil Software\Avast5\license.avastlic" was successfully inserted to avast.
05:21:08Infosystem[2852,2404]Executing '"C:\Program Files\Alwil Software\Avast5\AvastEmUpdate.exe" /updater /reg'.
05:21:12Infosystem[2852,2404]The process finished successfully.
05:21:12Infosystem[2852,2404]Executing '"C:\Program Files\Alwil Software\Avast5\AvastEmUpdate.exe" /updater'.
05:21:30Infosystem[2852,2404]The process finished successfully.
05:21:30Infosystem[2852,2404]ServiceStart: Starting service 'aswHwid'.
05:21:31Infosystem[2852,2404]ServiceStart: Service 'aswHwid' successfully started.
05:21:31Infosimutex[2852,2404]Checking for the mutex ownership.
05:21:31Infosimutex[2852,2404]The mutex is signaled. We are owners of the mutex.
05:21:31Infosystem[2852,2404]Executing '"C:\Program Files\Alwil Software\Avast5\SetupInf32.exe" /install /netservice:sw_aswNdis "C:\Program Files\Alwil Software\Avast5\setup\Inf\aswNdisPt.inf" "C:\Program Files\Alwil Software\Avast5\setup\Inf\aswNdisMp.inf"'.
05:21:45Warningsystem[2852,2404]The process finished with exit code -2147023824 (0x80070430) [The specified service has been marked for deletion.]
05:21:45Noticeaction[2852,2404]InstallDriverInfAction: Adding the action to the post update list. PnpId: 'sw_aswNdis'
05:21:45Infoinstupcore[2852,2404]AcsInsertPostUpdateAction: Action was successfully added to post update list.
05:21:45Infoinstupcore[2852,2404]AcsInsertPostUpdateAction: Action was successfully added to post update list.
05:21:45Infoinstupcore[2852,2404]AcsInsertPostUpdateAction: Action was successfully added to post update list.
05:21:45Infoinstupcore[2852,2404]AcsInsertPostUpdateAction: Action was successfully added to post update list.
05:21:45Infosystem[2852,2404]Executing '"C:\Program Files\Alwil Software\Avast5\RegSvr32.exe" /U "C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll"'.
05:21:46Infosystem[2852,2404]The process finished successfully.
05:21:46Infosystem[2852,2404]Executing '"C:\Program Files\Alwil Software\Avast5\RegSvr32.exe" "C:\Program Files\Alwil Software\Avast5\aswSma.dll"'.
05:21:48Infosystem[2852,2404]The process finished successfully.
05:21:48Noticeaction[2852,2404]SelfRegisterAction: adding the action to the post update list. Dll: 'C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll'
05:21:48Infoinstupcore[2852,2404]AcsInsertPostUpdateAction: Action was successfully added to post update list.
05:21:48Infosystem[2852,2404]Executing '"C:\Program Files\Alwil Software\Avast5\RegSvr32.exe" "C:\Program Files\Alwil Software\Avast5\asOutExt.dll"'.
05:21:49Infosystem[2852,2404]The process finished successfully.
05:21:49Infosystem[2852,2404]Executing 'C:\Program Files\Alwil Software\Avast5\aswRunDll.exe "C:\Program Files\Alwil Software\Avast5\ashMaiSv.dll,Install"'.
05:21:50Infosystem[2852,2404]The process finished successfully.
05:21:50Infosystem[2852,2404]Executing '"C:\Program Files\Alwil Software\Avast5\RegSvr32.exe" "C:\Program Files\Alwil Software\Avast5\AhAScr.dll"'.
05:21:50Infosystem[2852,2404]The process finished successfully.
05:21:50Infosystem[2852,2404]ServiceStart: Starting service 'avast! Firewall'.
05:21:50Infosystem[2852,2404]ServiceStart: Service 'avast! Firewall' successfully started.
05:21:50Infosystem[2852,2404]Executing '"C:\Program Files\Alwil Software\Avast5\VisthAux.exe" /remwsc'.
05:21:53Warningsystem[2852,2404]The process finished with exit code 1 (0x00000001) [Incorrect function.]
05:21:54Infoshortcut[2852,2404]Shortcut for 'AvastUI.exe' installed in 'C:\Documents and Settings\All Users\Start Menu\Programs\Avast'
05:21:55Infoshortcut[2852,2404]Shortcut for 'AvastUI.exe' installed in 'C:\Documents and Settings\All Users\Start Menu\Programs\Avast'
05:21:55Infoshortcut[2852,2404]Shortcut for 'AvastUI.exe' installed in 'C:\Documents and Settings\All Users\Desktop'
05:21:55Infoshortcut[2852,2404]Shortcut for 'AvastUI.exe' installed in 'C:\Documents and Settings\All Users\Desktop'
05:21:55Infoinstupcore[2852,2404]SaveCompleteUpdateActions: post update actions (5) were successfully saved to file 'C:\Program Files\Alwil Software\Avast5\setup\CompleteUpdate.gpb'.
05:21:58Errorpkgengine[2852,2404]ExtractSetupVPXs: SuperCopyFile('C:\Program Files\Alwil Software\Avast5\setup\instup_ais-7e5.vpx', 'C:\Program Files\Alwil Software\Avast5\setup\New\Instup.dll') has failed with error code 32 (0x00000020) [The process cannot access the file because it is being used by another process.]
05:22:00Errorpkgengine[2852,2404]ExtractSetupVPXs: SuperCopyFile('C:\Program Files\Alwil Software\Avast5\setup\instcont_ais-7e5.vpx', 'C:\Program Files\Alwil Software\Avast5\setup\New\instup.exe') has failed with error code 32 (0x00000020) [The process cannot access the file because it is being used by another process.]

[REDACTED]

1. Download Avast Internet Security: http://files.avast.com/iavs9x/avast_internet_security_setup.exe
2. Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.

Okay, I will try that.  Will this affect my computer outside of Avast?
Thank you!

[Asyn]

Will this affect my computer outside of Avast?

No.