Author Topic: removal of malware  (Read 2380 times)

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removal of malware
« on: November 27, 2014, 07:36:39 PM »
I have avast premium. My google browser has been hijacked by Volstran malware. I performed a scan and the scan did not pick up the Volstran. How do I remove this malware- and how did it get there to begin with? since avast was already on the computer?

Offline DavidR

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Re: removal of malware
« Reply #1 on: November 27, 2014, 11:45:00 PM »
This needs further analysis by a malware removal specialist:
Go to this topic http://forum.avast.com/index.php?topic=53253.0 for information on Logs to assist in cleaning malware. Use the information about getting and using the tools. Start your own new topic in the Viruses and Worms forum https://forum.avast.com/index.php?board=4.0 and attach the logs there, not in the LOGS topic.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 23.9.6082 (build 23.9.8494.792) UI 1.0.781/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security