Author Topic: Waiting for refund!  (Read 3094 times)

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REDACTED

  • Guest
Waiting for refund!
« on: January 16, 2015, 08:13:01 PM »
I am very disappointed how you treat you clients :(
To get refund can not  take a month!
I am only waiting for 19,99 euro!
My ticket #SLJ-479-39721

Offline Eddy

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Re: Waiting for refund!
« Reply #1 on: January 16, 2015, 08:14:30 PM »
Yes it can ;)

Did you create multiple tickets or changed the one you mentioned here?

REDACTED

  • Guest
Re: Waiting for refund!
« Reply #2 on: January 16, 2015, 08:17:40 PM »
Only one ticket ;)

Offline Eddy

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Re: Waiting for refund!
« Reply #3 on: January 16, 2015, 08:35:00 PM »
https://forum.avast.com/index.php?action=profile;u=132749

Contact him and give him the link to this thread.
I hope it will speed up things for you.
I am not working for avast, so this is the best I can do for you now.

REDACTED

  • Guest
Re: Waiting for refund!
« Reply #4 on: January 16, 2015, 09:02:46 PM »
You don't work for Avast ::)
Lucky you.....
The whole situation is like a bad joke >:(

Offline Eddy

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Re: Waiting for refund!
« Reply #5 on: January 16, 2015, 11:00:12 PM »
Nope, I and the majority of the people here who are trying to help others, are not working for avast.
We are just like you people who are using avast.

I know what you mean.
I (and many other volunteers here) see a increase of people who don't get their refund within a reasonable time.
Unfortunately there is nothing I (and the other volunteers) can do about it.