Author Topic: You are unprotected  (Read 1248 times)

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Offline Loulli

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You are unprotected
« on: December 02, 2014, 10:40:37 PM »
I am using Avast Free v2015.10.0.2208 on Windows 8.1. Today I saw by chance when passing by the service bar that Avast service said "You are unprotected". Clicking on "Start now", "Resolve All" didn't help. Shutting down and restarting the computer didn't work. Clicking repair in control panel/uninstall software/Avast didn't help either.
The strange thing was that the Windows security center didn't give an alarm an even pretended that Avast would be turned on. Finally I opened the task manager and found that the service "avast! Antivirus" was indeed stopped. After right clicking the service and choosing "start" the service restarted and Avast turned back to life.

Offline nadav21

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Re: You are unprotected
« Reply #1 on: December 22, 2014, 06:34:14 PM »
hi
i tried your solution and nothing happend
does anyone has another solution?

Offline Para-Noid

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Re: You are unprotected
« Reply #2 on: December 22, 2014, 08:43:24 PM »
Any other security software?
If uninstalled how was it removed?

You may need to do a clean install...

Download and save http://files.avast.com/iavs9x/avastclear.exe
Download and save your choice...
http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe
http://files.avast.com/iavs9x/avast_pro_antivirus_setup.exe
http://files.avast.com/iavs9x/avast_internet_security_setup.exe
http://files.avast.com/iavs9x/avast_premier_antivirus_setup.exe
Run the uninstaller from above. You will be prompted to reboot into safe mode...click "yes".
Reboot.
Install choice from above.
Reboot and either register or insert license.
Dell Inspiron, Win10x64--HP Envy Win10x64--Both systems Avast Free v17.9.2322, Comodo Firewall v8.2 w/D+, MalwareBytes v3.0, OpenDNS, Super Anti-Spyware, Spyware Blaster, MCShield, Unchecky, Vivaldi Browser and, various browser security tools.

"Look before you leap!" Use online scanners before you click on any link.