I tried the survey twice, but each time I click ‘continue’ on the 2nd page, I just get redirected to the start of the survey and all fields are blank, so this is my info:
Used ~3-5 years
PLUS:
* A simple program to use.
* Ability to exclude directors or drives, or even removable drives.
* Ability to scan ONLY a selected directory (Hard drive or removable drive) I love.
NEUTRAL:
* Would like to see a 'give feedback' via program itself, just a little ‘send feedback’ button in the ‘about’ panel of the program, you can type your feedback and it will send that info to the programmers/Techsupport as well as your OS type [Windows/Mac and 32 or 64bit/etc) so you know what people like or dis-like about your program as well as what features they like or don't like and why. Would help you a lot I think.
NEGATIVE:
* No ability to scan a 2nd OS’s registry only *separate HDD or different partition not in use*
* A 'all-in-one' program...that means it clashes with other programs I'd rather use for a feature you try to SHOVE in your program to hopefully work with other software I’d rather use instead. I also don’t find this out until AFTER I installed it and no way to disable that part/feature at all so I can use what I want instead. [aka: I find out that this programs main/side feature/option isn't compatible with this program I already have installed on my PC, didn't know that until after I installed it]
* Programs auto-update: When it finds and auto-installs latest version of program via the program itself, I get NO control over the install process (like if I want to customize the install, I can’t) and any 3rd party programs that come with it that it installs them also without my ok. Now if I manually download and install the update, I can actually say NO to them (Google Chrome/etc) and customize my install.
* Auto-move files to 'virus chest' just because of a file have a word in it that it doesn’t like or has some coding like a virus but isn't a virus (program to remove DRM, save/backup a programs pro key/license for program) etc, tend to get removed very easily without asking me first.
Other thoughts:
* Change the default/first install action to be set to 'ask' and not 'auto-remove/delete' like you normally do, that should have been changed long ago….why would I want a program to auto-remove/delete a program that might or might not be a threat? I want to be told this and asked what it should do.
Think about it, if you add features that some MIGHT like but the majority don’t like, your going to loose customers. If your customers aren’t happy, your doing something wrong and will loose on current and possibly future customers.
Just my Info on the subject, enjoy