Author Topic: charged twice for anti-virus  (Read 2067 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
charged twice for anti-virus
« on: December 14, 2014, 07:43:53 PM »
To whom it concerns, I ordered your anti-virus protection on Dec 12th and was charged twice for the product.  Order ID#15755552042.....product SKU:ISE-08-001-12-AR. I would like a refund for this product.  Thank you kindly,  Crystal Farris-Fulton!

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: charged twice for anti-virus
« Reply #1 on: December 14, 2014, 08:01:17 PM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31080
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: charged twice for anti-virus
« Reply #2 on: December 14, 2014, 08:01:43 PM »
If you haven't done it already, submit a ticket with the request and post the ticket number here in your next post.
This is not the place to ask for a refund.