Author Topic: received pin from recovery phone number but phone wont unlock  (Read 1828 times)

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received pin from recovery phone number but phone wont unlock
« on: December 19, 2014, 11:36:17 PM »
I lost my phone but it has been recovered.I entered the pin I received from the recovery number I set up but the phone that was lost will not unlock

Offline Eddy

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Re: received pin from recovery phone number but phone wont unlock
« Reply #1 on: December 19, 2014, 11:49:52 PM »
If you marked the phone as lost, you will need to use the found command.
http://files.avast.com/files/documentation/mobile-security-user-guide-en.pdf

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Re: received pin from recovery phone number but phone wont unlock
« Reply #2 on: December 20, 2014, 05:20:10 PM »
I didnĀ“t notified the phone was lost or stolen. I put off the phone card to change to a new phone and when i put it on again. Now appears the message the phone has been lost or stolen and i ask for pin recovery, i set it up but doesn't work. Sorry, my english is bad.

Offline Eddy

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Re: received pin from recovery phone number but phone wont unlock
« Reply #3 on: December 20, 2014, 05:39:11 PM »
enriquechueca,
that has nothing to do with the op's post.
Please start your own thread after (re)searching.
Your problem has been answered before.