Author Topic: Grime Fighter's known issue *Davidek* please read!!!  (Read 2191 times)

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Offline 3rdnuit

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Grime Fighter's known issue *Davidek* please read!!!
« on: December 23, 2014, 02:17:13 AM »
I am also experiencing GrimeFighter getting stuck in bios' boot-screen :o. As I have complete faith in Avast!--the software has saved me from multiple attacks ;D--I'm sure that this know issue will be fixed and GrimeFighter will be an excellent product. Davidek, you have mentioned in a post that refunds are being issued to customers having this problem and we should post our ticket number so you can help:
Ticket # PZJ-210-38468

I'm curious if my GrimeFighter license will be invalid if I accept a refund?


Offline Davidek

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Re: Grime Fighter's known issue *Davidek* please read!!!
« Reply #1 on: January 05, 2015, 12:10:31 PM »
Hi 3rdnuit,

Your ticket has been sent to our refund team to be expedited.  I will let you know how it proceeds but the refund should be issued today or tomorrow if it hasn't already been done.

As far as GrimeFighter license, it will be invalid if you take the refund.  Very sorry about the technical issue you are facing.

Offline Davidek

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Re: Grime Fighter's known issue *Davidek* please read!!!
« Reply #2 on: January 05, 2015, 02:11:49 PM »
Hi,

Refund was issued today.  Sincere apologies for this issue.

Regards,

Davidek