Author Topic: My windows vista will not boot, crashes when it reaches aswRvrt.sys  (Read 11536 times)

0 Members and 1 Guest are viewing this topic.

Offline rhadenfeld

  • Newbie
  • *
  • Posts: 15
I saw a previous thread, here

https://forum.avast.com/index.php?topic=152050.0

but the link to download Windows Vista RC was down.  I have 32-bit windows.  Can anyone help me?

Offline thekochs

  • Speak Your Mind, Who minds don't matter, Who matters won't mind
  • Advanced Poster
  • **
  • Posts: 1115
  • Hapkido Blackbelt
Re: My windows vista will not boot, crashes when it reaches aswRvrt.sys
« Reply #1 on: December 27, 2014, 04:00:25 AM »
I PMed you the link to download and PMed Essexboy.
Do you have a Vista DVD or Recovery CD by chance ?
« Last Edit: December 27, 2014, 04:03:58 AM by thekochs »
OpenDNS + Avast Free + MBAM Premium + MBAE Free Anti-Exploit + CryptoPrevent + Windows Firewall
Avast FAQ Videos
Avast 2016 Videos
Avast Clean Un/Re-Install How-To

Offline rhadenfeld

  • Newbie
  • *
  • Posts: 15
Re: My windows vista will not boot, crashes when it reaches aswRvrt.sys
« Reply #2 on: December 27, 2014, 04:11:01 AM »
I have a Sony Vaio, and a recovery disk sent to me by Sony titled, Windows Vista Recovery Media for Windows Vista Products SP1.  It's a recovery DVD

Offline thekochs

  • Speak Your Mind, Who minds don't matter, Who matters won't mind
  • Advanced Poster
  • **
  • Posts: 1115
  • Hapkido Blackbelt
Re: My windows vista will not boot, crashes when it reaches aswRvrt.sys
« Reply #3 on: December 27, 2014, 04:16:50 AM »
OK...........

1) Can you reboot PC and hit F8 and try Last Known Good Config ?
http://pcsupport.about.com/od/fixtheproblem/f/start-windows-last-known-good-configuration.htm
2) If above does not work can you reboot and hit F8 and select Safe Mode.....does it boot to Safe Mode Vista/Windows ?
http://pcsupport.about.com/od/fixtheproblem/ss/safe-mode-vista.htm#step-heading

Go ahead and post the Farbar FRST log for Essexboy.
As you saw from other thread go to this link and scroll down and follow section under "If You Can't Boot Computer"
https://forum.avast.com/index.php?topic=53253.0
OpenDNS + Avast Free + MBAM Premium + MBAE Free Anti-Exploit + CryptoPrevent + Windows Firewall
Avast FAQ Videos
Avast 2016 Videos
Avast Clean Un/Re-Install How-To

Offline rhadenfeld

  • Newbie
  • *
  • Posts: 15
Re: My windows vista will not boot, crashes when it reaches aswRvrt.sys
« Reply #4 on: December 27, 2014, 04:33:20 AM »
Last known good config and safe mode result both result in crashing and then restarting.  In fact, no matter what option I choose, my computer crashes, restarts, and comes to a black screen saying windows was not shut down properly. 

I will work on getting the FRST log.  It may take a little while....

Offline rhadenfeld

  • Newbie
  • *
  • Posts: 15
Re: My windows vista will not boot, crashes when it reaches aswRvrt.sys
« Reply #5 on: December 27, 2014, 04:57:08 AM »
So, I looked at the link you posted and read the section, "If you can't boot computer"...

I am unable to create a CD to boot from, as the only computer I have that can burn CD's is the one that is sick.  So, I went to the original link that I posted, and followed the instructions.  I ran rufus, and burned the ISO of vista-32 onto the flash drive, copied FRST onto it as well, and booted the sick computer from the USB drive. 

A blue screen (with lines a graphics like vista has - not a solid blue like a blue screen of death) has loaded, with a pointer that I can move, but that is it.  I'm not sure if it is taking a long time to load from USB or if something is wrong. 

Offline rhadenfeld

  • Newbie
  • *
  • Posts: 15
Re: My windows vista will not boot, crashes when it reaches aswRvrt.sys
« Reply #6 on: December 27, 2014, 05:00:17 AM »
**Update.  The install Windows window came up, but no repair windows option.  What should I do?

Offline thekochs

  • Speak Your Mind, Who minds don't matter, Who matters won't mind
  • Advanced Poster
  • **
  • Posts: 1115
  • Hapkido Blackbelt
Re: My windows vista will not boot, crashes when it reaches aswRvrt.sys
« Reply #7 on: December 27, 2014, 05:51:25 AM »
All we are trying to do is get to Command Prompt to go to USB stick and run FRST.exe to then post log.
I hesitate to take you too much further since Essexboy is the resident expert.
However, looking at your Sony Vaio there is way to get to the Command Prompt from the Advanced Boot Options....read down thru link.
BE VERY CAREFUL TO NOT PLAY AROUND HERE BECAUSE SOME OPTIONS RESET YOUR PC BACK TO FACTORY SETTINGS
https://us.en.kb.sony.com/app/answers/detail/a_id/41949/~/cannot-start-the-vaio-recovery-center-because-the-computer-will-not-start-to
In "theory".........at the Command Prompt (USB stick in PC) type the following:
notepad and press Enter
The notepad opens. Under File menu select Open
Select "Computer" and find your flash drive letter and close the notepad. 
In the command window type e:\frst.exe and press Enter 
{Note: Replace letter e with the drive letter of your flash drive.}
The tool will start to run. 
When the tool opens click Yes to disclaimer. 
Press Scan button. 
It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.
« Last Edit: December 27, 2014, 05:56:39 AM by thekochs »
OpenDNS + Avast Free + MBAM Premium + MBAE Free Anti-Exploit + CryptoPrevent + Windows Firewall
Avast FAQ Videos
Avast 2016 Videos
Avast Clean Un/Re-Install How-To

Offline bob3160

  • Avast √úberevangelist
  • Probably Bot
  • *****
  • Posts: 43689
  • 60 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: My windows vista will not boot, crashes when it reaches aswRvrt.sys
« Reply #8 on: December 27, 2014, 05:09:12 PM »
Essexboy is on holiday. I've requested the help of one of the other qualified removal experts.
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v1909 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.3.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline rhadenfeld

  • Newbie
  • *
  • Posts: 15
Re: My windows vista will not boot, crashes when it reaches aswRvrt.sys
« Reply #9 on: December 27, 2014, 05:15:42 PM »
Thank you.  In response to thekochs, it seems I am unable to enter command prompt from the advanced boot options.All the articles I read say that I get there from choosing the "repair my computer" option, but the "repair my computer" option is not among the choices on the advanced boot options screen.

Offline thekochs

  • Speak Your Mind, Who minds don't matter, Who matters won't mind
  • Advanced Poster
  • **
  • Posts: 1115
  • Hapkido Blackbelt
Re: My windows vista will not boot, crashes when it reaches aswRvrt.sys
« Reply #10 on: December 27, 2014, 05:56:20 PM »
Thank you.  In response to thekochs, it seems I am unable to enter command prompt from the advanced boot options.All the articles I read say that I get there from choosing the "repair my computer" option, but the "repair my computer" option is not among the choices on the advanced boot options screen.

Since the USB RC boot and Advanced Options did not show "repair" then only thing I can think of is to get CD burned on friend's machine for OTLPENet.exe, go online and get a Boot CD (again issue to burn CD), or see/research what your Sony Vaio recovery CD is.  I would research the contents of this CD online first but I would assume you boot using it for a recovery environment....the question I would have does it give you utils & Command Prompt or is it just a Wizard that restores your PC to factory settings ? ......if just the latter I would assume it tells you before it does this but I'd be 100% sure before I booted using it....perhaps some Googling on it or Vaio forum (http://community.sony.com/t5/VAIO-Computers/ct-p/Vaio) can tell you.  Bottom line, you want a boot environment to Command Prompt you can run FRST.exe from.

At the Command Prompt (USB stick in PC) type the following:
notepad and press Enter
The notepad opens. Under File menu select Open
Select "Computer" and find your flash drive letter and close the notepad. 
In the command window type e:\frst.exe and press Enter 
{Note: Replace letter e with the drive letter of your flash drive.}
The tool will start to run. 
When the tool opens click Yes to disclaimer. 
Press Scan button. 
It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.
« Last Edit: December 27, 2014, 06:05:48 PM by thekochs »
OpenDNS + Avast Free + MBAM Premium + MBAE Free Anti-Exploit + CryptoPrevent + Windows Firewall
Avast FAQ Videos
Avast 2016 Videos
Avast Clean Un/Re-Install How-To

Offline rhadenfeld

  • Newbie
  • *
  • Posts: 15
Re: My windows vista will not boot, crashes when it reaches aswRvrt.sys
« Reply #11 on: December 28, 2014, 02:41:56 AM »
I tried the USB boot again, and did get the repair my computer option (i just needed to advance one screen) but my operating system does not show up on the list of options to repair. It says to load drivers if I don't see my OS, but I need guidance to do that.

Offline thekochs

  • Speak Your Mind, Who minds don't matter, Who matters won't mind
  • Advanced Poster
  • **
  • Posts: 1115
  • Hapkido Blackbelt
Re: My windows vista will not boot, crashes when it reaches aswRvrt.sys
« Reply #12 on: December 28, 2014, 04:50:52 PM »
Read this....seems if you click NEXT it will get you to command prompt ?
http://www.howtogeek.com/forum/topic/system-recovery-options-help
So anyway, I click next and the next screen says "Choose Recovery Tools". The only one I can choose is Command Prompt

After you run FSRT and get the log at the command prompt you can run.........
sfc /scannow
http://pcsupport.about.com/od/toolsofthetrade/ht/sfc-scannow.htm
chkdsk /f
http://technet.microsoft.com/en-us/magazine/ee872425.aspx
....to check issues with the O/S & file system.
Note, the recovery environment is not "running" on your C: drive but it's recovery environment.
Thus, you may see X: when you get into Command prompt....this is the reason to run the open notepad instructions listed above.
It also applies to how you run SFC & CHKDSK.....example: X:\windows\sysetm32> chkdsk /F c:
The link I posted if you read it shows this scenario: http://www.howtogeek.com/forum/topic/system-recovery-options-help
The moderator in this link showed the OP how to find the O/S partition on the HDD.........
X:\windows\system32>diskpart
DISKPART> list disk
DISKPART> select disk 0
DISKPART> list partition
DISKPART> select partition 2
DISKPART> detail partition
DISKPART> exit

The "detail partition" will show info including DRIVE letter & the word BOOT.....obviously what we are looking to confirm.
« Last Edit: December 28, 2014, 05:32:20 PM by thekochs »
OpenDNS + Avast Free + MBAM Premium + MBAE Free Anti-Exploit + CryptoPrevent + Windows Firewall
Avast FAQ Videos
Avast 2016 Videos
Avast Clean Un/Re-Install How-To

Offline rhadenfeld

  • Newbie
  • *
  • Posts: 15
Re: My windows vista will not boot, crashes when it reaches aswRvrt.sys
« Reply #13 on: December 28, 2014, 06:28:33 PM »
Thanks for all the help so far.  I was able to run the FRST and here is the log:

« Last Edit: December 30, 2014, 04:10:03 AM by rhadenfeld »

Offline bob3160

  • Avast √úberevangelist
  • Probably Bot
  • *****
  • Posts: 43689
  • 60 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: My windows vista will not boot, crashes when it reaches aswRvrt.sys
« Reply #14 on: December 28, 2014, 06:37:01 PM »
Please attach your logs. Don't copy and paste. :)


Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v1909 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.3.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq