Author Topic: Google Chrome issues with Premium 2015  (Read 2679 times)

0 Members and 1 Guest are viewing this topic.

Offline beegolden

  • Full Member
  • ***
  • Posts: 132
Google Chrome issues with Premium 2015
« on: November 25, 2014, 12:17:36 PM »
I've been having several issues with Premium 2015 and will post New Topics for each.

The first one is loading Google Chrome and Gmail
Google Chrome slow to load with high CPU usage and then gmail hangs when adding image, archiving, etc.
Google and Gmail work fine in FF

Google Chrome version Version 39.0.2171.65 m

Steps I've taken to resolve:
checked with Chrome:conflicts in url and no conflicts detected
All programs, apps, etc. up to date
McAfee Security Scan shows no threats
added google URL to Exclusions but didn't help
updated Prem program thru Avast systray icon to xxx2208
uninstalled Browser Protection thru Control Panel but didn't help hang at google launch so reinstalled
yes, I restarted computer after each tweak

Specs:
Win7 SP1
Avast Premier 2015 xxx2208
LastPass

Any ideas? I just purchased my new subscription so really want this fixed.
Thanks!

Win 7 SP1 64-bit; Avast, Free

Offline beegolden

  • Full Member
  • ***
  • Posts: 132
Re: Google Chrome issues with Premium 2015
« Reply #1 on: January 01, 2015, 01:04:35 PM »
Since this post, I've been using Firefox without issues. I just tried using Google Chrome and still have these major problems. The avast systray icon spins alot, but not sure what's it's busy doing.

Surely others have had this problem and found a solution. I need Chrome to access foreign language pages.

Thanks for any advice!
Win 7 SP1 64-bit; Avast, Free

Offline mikaelrask

  • Avast Evangelist
  • Super Poster
  • ***
  • Posts: 1558
Re: Google Chrome issues with Premium 2015
« Reply #2 on: January 01, 2015, 01:18:39 PM »
hey does not firefox support those foreign language pages?

what are those pages you try to connect to that firefox does not be able to access but Google chrome does?

if you need a computer check up please follow this guide

https://forum.avast.com/index.php?topic=53253.0

and attach a frst log with additional and a malware expert can have look. if you want.
Windows 8.1 amd a10-5700 64 bit
12 GB ram 1 tb hard drive. Avast 18, MBAM

Offline beegolden

  • Full Member
  • ***
  • Posts: 132
Re: Google Chrome issues with Premium 2015
« Reply #3 on: January 01, 2015, 03:30:39 PM »
hey does not firefox support those foreign language pages?

what are those pages you try to connect to that firefox does not be able to access but Google chrome does?

if you need a computer check up please follow this guide

https://forum.avast.com/index.php?topic=53253.0

and attach a frst log with additional and a malware expert can have look. if you want.

Thanks for your reply!
I've not found a good webpage translator in firefox, but if you know of one, please let me know. Primarily I'm needing to access historical records in Germany, France and Switzerland.

Thanks for the check up guide, which I'm doing now. And if problems, will post log at the link you provided.

thanks again!
« Last Edit: January 01, 2015, 03:37:47 PM by beegolden »
Win 7 SP1 64-bit; Avast, Free

Offline Gopher John

  • Avast Evangelist
  • Super Poster
  • ***
  • Posts: 2100
Re: Google Chrome issues with Premium 2015
« Reply #4 on: January 02, 2015, 01:15:58 AM »
Check out the extension Google Translator for Firefox https://addons.mozilla.org/en-US/firefox/addon/google-translator-for-firefox/.  It does a fair job.
AMD A6-5350M APU with Radeon HD Graphics, 8.0GB RAM, Win7 Pro SP1 64bit, IE11
i7-3610QM 2.3GHZ, 8.0GB Ram,  Nvidia GeForce GT 630M 2GB, Win7 Pro SP1 64bit, IE 11
Common to both: Avast Premium Security 19.7.2388, WinPatrol Plus, SpywareBlaster 5.5, Opera 12.18, Firefox 68.0.2, MBam Free, CCleaner

Offline beegolden

  • Full Member
  • ***
  • Posts: 132
Re: Google Chrome issues with Premium 2015
« Reply #5 on: January 02, 2015, 09:47:52 AM »
Check out the extension Google Translator for Firefox https://addons.mozilla.org/en-US/firefox/addon/google-translator-for-firefox/.  It does a fair job.

Thanks! I had not seen this extension when I looked before. I'll be sure to check it out.
Win 7 SP1 64-bit; Avast, Free