Author Topic: My windows vista will not boot, crashes when it reaches aswRvrt.sys  (Read 11689 times)

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Offline rhadenfeld

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Re: My windows vista will not boot, crashes when it reaches aswRvrt.sys
« Reply #15 on: December 28, 2014, 06:59:51 PM »
Whoops.  Sorry :-\

Offline magna86

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Re: My windows vista will not boot, crashes when it reaches aswRvrt.sys
« Reply #16 on: December 28, 2014, 07:14:20 PM »
Hi rhadenfeld,

Can you please post me the fresh FRST logs with this instruction?




  • On a clean machine, please download Farbar Recovery Scan Tool and save it to a flash drive.

    Note: You need to run the version compatible with your system.

    Plug the flashdrive into the infected PC.

  • If you are using Windows 8 consult How to use the Windows 8 System Recovery Environment Command Prompt to enter System Recovery Command prompt.

    If you are using Vista or Windows 7 enter System Recovery Options.

    To enter System Recovery Options from the Advanced Boot Options:
    • Restart the computer.
    • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
    • Use the arrow keys to select the Repair your computer menu item.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account an click Next.
    Note: In case you can not enter System Recovery Options by using F8 method, you can use Windows installation disc, or make a repair disc. Any Windows installation disc or a repair disc made on another computer can be used.
    To make a repair disk on Windows 7 consult: http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html


    To enter System Recovery Options by using Windows installation disc:
    • Insert the installation disc.
    • Restart your computer.
    • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.[/*]
    • Click Repair your computer.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account and click Next.
  • On the System Recovery Options menu you will get the following options:

    Startup Repair
    System Restore
    Windows Complete PC Restore
    Windows Memory Diagnostic Tool
    Command Prompt


    Select Command Prompt

  • Once in the Command Prompt:
    • In the command window type in notepad and press Enter.
    • The notepad opens. Under File menu select Open.
    • Select "Computer" and find your flash drive letter and close the notepad.
    • In the command window type e:\frst (for x64 bit version type e:\frst64) and press Enter
      Note: Replace letter e with the drive letter of your flash drive.
    • The tool will start to run.
    • When the tool opens click Yes to disclaimer.
    • Press Scan button.
    • It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.

Offline thekochs

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Re: My windows vista will not boot, crashes when it reaches aswRvrt.sys
« Reply #17 on: December 28, 2014, 11:31:42 PM »
As @bob1360 said, please delete/edit your post (Reply #13)......remove the cut-n-paste.....and "attach" the log.
This is where my expertise ends.......an Avast Expert who can read the log & provide a FRST fixlist will need to comment.
However, the combination of the FRST log saying the Software Hive is not there and you reported prior in the thread "my operating system does not show up on the list of options to repair" may mean there is more serious things up here.
I'll leave it to the true experts but some links in case part of the Expert's solution is Hive (ie. Registry) recovery.
https://support.microsoft.com/kb/307545/en-us
http://botcrawl.com/how-to-restore-microsoft-windows-vista-microsoft-windows-xp-and-microsoft-windows-7/
http://www.registryfix.net/restore-registry/

Also, as FYI.....some light reading on Vista Repair environment.
A very thorough link and something you should read and bookmark.
http://www.bleepingcomputer.com/tutorials/repair-windows-with-windows-startup-repair/
« Last Edit: December 29, 2014, 03:07:04 PM by thekochs »
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Offline rhadenfeld

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Re: My windows vista will not boot, crashes when it reaches aswRvrt.sys
« Reply #18 on: December 30, 2014, 04:49:02 AM »
Hello magna86.  I ran the FRST 32 bit (as the Vista on my sick machine is 32 bit) again, but I had to do so with a USB drive.  I don't have a recovery disk for the sick computer and don't have the capability to make one.  My other laptop doesn't have a CD-ROM drive. 

So I booted the sick computer from a USB drive (using Rufus, and an ISO of vista 32 bit following the instructions from this thread https://forum.avast.com/index.php?topic=152050.0).  As my computer booted up, I hit F8 to come to the "Advanced Boot Options" screen just to double check that there is no "repair my computer option".  There wasn't, so I chose "Start Windows Normally" (which boots from the USB as I said).

After a while, I came to the Windows installation screen, chose US and English, and hit next.  Then, I chose "Repair my Computer".  It searches for operating systems, but finds nothing.  At the bottom of the window, I have the option to "Load Drivers" or hit "Next".  I don't know what I'm doing to look for drivers, so I hit "Next".  Then I get a list of options:
-Startup Repair
-System Restore
-Windows Complete PC Restore
-Windows Memory Diagnostic Tool
-Command Prompt

I chose "command prompt" and followed the instructions below to get the FRST log.  Before hitting scan, I noted that there were two boxes of options:  one labeled "whitelist" with the options registry, services, drivers, and known DLLs - all checked; the other labeled "optional scan" with the options list BCD, and drivers MD5 - both unchecked. Then I hit scan.  When complete, I closed the windows and shut down the computer. 
The log is attached.

Offline rhadenfeld

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Re: My windows vista will not boot, crashes when it reaches aswRvrt.sys
« Reply #19 on: December 30, 2014, 05:03:30 AM »
BTW, thanks thekochs for all your help.  I appreciate it!

Offline magna86

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Re: My windows vista will not boot, crashes when it reaches aswRvrt.sys
« Reply #20 on: December 30, 2014, 03:55:46 PM »
    Hello rhadenfeld,

    Tool (FRST) can not locate the system nor his system hives. Without proper logs and system analysis, I can't help you unfortunately.

    Let's try one more shot ... you can run ListParts at the same way you did with FRST tool but try once again in this way ...




  • Please download ListParts by Farbar from here and save it to your flash drive.
    http://www.bleepingcomputer.com/download/listparts/

  • Enter System Recovery Options.

    To enter System Recovery Options from the Advanced Boot Options:
    • Restart the computer.
    • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
    • Use the arrow keys to select the Repair your computer menu item.
    • Choose your language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account and click Next.
    To enter System Recovery Options by using Windows installation disc:
    • Insert the installation disc.
    • Restart your computer.
    • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
    • Click Repair your computer.
    • Choose your language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account an click Next.
    On the System Recovery Options menu you will get the following options:
    Startup Repair
    System Restore
    Windows Complete PC Restore
    Windows Memory Diagnostic Tool
    Command Prompt

  • Select Command Prompt
    • In the command window type in notepad and press Enter.
    • The notepad opens. Under File menu select Open.
    • Select "Computer" and find your flash drive letter and close the notepad.
    • In the command window type e:\listparts (for x64 bit version type e:\listparts64) and press Enter
      Note: Replace letter e with the drive letter of your flash drive.
    • The tool will start to run.
    • Check box for "List BCD" and press Scan button.
    • Tool shall make a log (Result.txt) on the flash drive. Please attach it to your reply.

Offline thekochs

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Re: My windows vista will not boot, crashes when it reaches aswRvrt.sys
« Reply #21 on: December 30, 2014, 05:29:22 PM »
BTW, thanks thekochs for all your help.  I appreciate it!

No problem....I see @magna86 is helping....the real expert.....follow his expertise.

If the Hive (registry) is not seen it can be it is truly corrupted (I have listed manual recovery of Hive above in thread, Reply #17), BCD is bad, or you have Virus causing this. If it is virus I'm sure @magna86 has a lot of tricks/tools to help but I wanted to let you know about these free rescue disks (ISO, EXE).....always good to know about.
Avast: http://www.avast.com/faq.php?article=AVKB114
Avira: http://www.avira.com/en/download/product/avira-rescue-system
Kapersky: http://support.kaspersky.com/4162
AVG: http://www.avg.com/us-en/avg-rescue-cd
.....there are others but these four IMHO are the most credible & have good tools.

Good luck !
« Last Edit: December 30, 2014, 05:44:58 PM by thekochs »
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Offline magna86

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Re: My windows vista will not boot, crashes when it reaches aswRvrt.sys
« Reply #22 on: December 30, 2014, 10:48:10 PM »
@thekochs

You did a pretty good thing so far.  ;)

As you said in post #17, leak of system hives (according to FRST) this may be a big problem for any repair attempt.

If ListParts does not show something or anything I can work with, I'm afraid I can't do much here.








Offline thekochs

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Re: My windows vista will not boot, crashes when it reaches aswRvrt.sys
« Reply #23 on: December 31, 2014, 03:02:44 AM »
I have a Sony Vaio, and a recovery disk sent to me by Sony titled, Windows Vista Recovery Media for Windows Vista Products SP1.  It's a recovery DVD.
OP has a recovery DVD but I assume this will set back to factor settings.
My take is if dead end then tell him best way to get all his "data/files" stored off the HDD and then use this DVD to restore PC.
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Offline rhadenfeld

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Re: My windows vista will not boot, crashes when it reaches aswRvrt.sys
« Reply #24 on: December 31, 2014, 06:19:22 AM »
OK, attached is the result of the ListParts scan.  Like the FRST scan, I had to boot from a USB, using the same method from my earlier post.

Offline thekochs

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Re: My windows vista will not boot, crashes when it reaches aswRvrt.sys
« Reply #25 on: December 31, 2014, 02:57:29 PM »
I'll let @magna86 comment on next steps but I highly recommend before anything is done you recover any data/files from the HDD.  The reason I say is that the log shows your Partition 2 of Volume 0 as "RAW" for file system.....this is your main 297GB partition.  By chance do you have backup of all your needed files ?
If not then I'd read this article and do some research on these data recovery tools.
http://www.tomshardware.com/forum/282351-32-file-system
I'm not sure if this is a Virus or something else (@magna86 can give you more insights) but if it was me I'd copy my data/files off to an external USB HDD before I did anything to try to recover.  Once copied to USB HDD I'd scan that USB HDD with Avast and MalwareBytes.
Also, not sure if it will work since HDD is set to RAW (may need one of tools referenced in link above) but from USB boot you can..........
In Command Prompt type: notepad (and press enter).
File->Open. Browse to the stuff you want to copy. Right click on it then "copy"
browse to the folder on USB stick (or attach USB HDD to another USB port) you want to copy to. Then right click and "paste"

I know you have the Recovery DVD from Sony.....I also found this link too....not sure how much of this will work with main HDD at RAW....Sony may need file system to ne NTFS.
https://us.en.kb.sony.com/app/answers/detail/a_id/41931/~/how-to-perform-a-system-recovery-using-the-vaio-recovery-center.
.....but since you cannot boot PC the Sony Recovery Center seems to be accessible from the Advanced Boot Options in F8.
https://us.en.kb.sony.com/app/answers/detail/a_id/41949/session/L2F2LzEvdGltZS8xNDIwMDM0OTU2L3NpZC90TDNBNGhibQ%3D%3D
The tutorial on how to use Sony Recovery: https://us.en.kb.sony.com/app/answers/detail/a_id/42022
There is a Rescue Data option: https://us.en.kb.sony.com/app/answers/detail/a_id/41973
AFTER you get your Data...and depending on what @magna86 wants you to do, there is an option to go back to System Restore Point: https://us.en.kb.sony.com/app/answers/detail/a_id/41941

Lastly, I finally found a credible place for Vista ISO download & creation....your Sony PC should have Windows sticker on it with the license key.....may be on bottom of PC.
Your Recovery DVD is probably better since it is Sony specific but this may be worth creating.
This is the How-To: http://www.vistax64.com/tutorials/301852-vista-iso-download-create-installation-dvd-usb.html
It references the Digital River (MS authorized site): http://www.heidoc.net/joomla/technology-science/microsoft/57-windows-vista-direct-download-links
« Last Edit: December 31, 2014, 04:51:40 PM by thekochs »
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Offline thekochs

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Re: My windows vista will not boot, crashes when it reaches aswRvrt.sys
« Reply #27 on: December 31, 2014, 04:48:12 PM »
Another download source:
http://www.askvg.com/download-windows-vista-service-pack-2-now/

Thx !......but I think this is just the SP2 update ?  .....good to have though for OP if he has to re-install Vista w/SP1.
The links above (Reply #25) were for bootable Vista "installation" DVD.
SP2 is an update to Windows Server 2008 and Windows Vista that incorporates improvements discovered through automated feedback, as well as updates that have been delivered since SP1. By providing these fixes integrated into a single service pack for both client and server, Microsoft provides a single high-quality update that minimizes deployment and testing complexity for customers. Service Pack 1 is a prerequisite for installing Service Pack 2. Please make sure that your system is running Service Pack 1 before you install Service Pack 2.
« Last Edit: December 31, 2014, 04:50:31 PM by thekochs »
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Offline polonus

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Re: My windows vista will not boot, crashes when it reaches aswRvrt.sys
« Reply #28 on: December 31, 2014, 05:04:36 PM »
Another rescue scheme if evalable is booting from another disk and recover/install from there.
I had a Vista computer rescued that way, do a fresh install on the second hard disk if enough space available, then rescue the data from the initial one that wert bust. Just a proposition.

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Offline magna86

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Re: My windows vista will not boot, crashes when it reaches aswRvrt.sys
« Reply #29 on: December 31, 2014, 05:57:15 PM »
Hello rhadenfeld,

As thekochs has been told, the OS partition (at disk 0, partition 2 with C drive letter instead of NTFS has become RAW) is unreadable.
This is why Windows can't load the system nor recognize the OS' partition...



If the problem isn't created by bad sectors on the HDD itself, TestDisk tool can search for the lost NTFS partition and write a fixed one (it shall attempt to fix). To me (nor sources that are available to me) are not known bootkit or any other malware that may couse this, malware loses his purpose and these codes are very well written so ...

http://www.cgsecurity.org/wiki/TestDisk

Quote
TestDisk can search for the lost NTFS partition and write a fixed one, it allow us to preview the files/folders inside before writing the new partition table, if the HDD is bad only commercial recovery programs can try to save some data for the readable sectors


« Last Edit: December 31, 2014, 06:01:01 PM by magna86 »