Author Topic: What does Avast's "exclude" button mean?  (Read 4221 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
What does Avast's "exclude" button mean?
« on: January 02, 2015, 01:45:41 AM »
What does Avast's "exclude" button mean?

Avast has found a virus or malware trying to intrude and Avast blocks it.
So, Avast notifies the user of the PC.  There is an "exclude" button for the user to click.

The term "exclude" means:
1. Telling Avast to block all the intruders but EXCLUDE THIS ONE, not block this one.
2. Telling Avast to EXCLUDE the virus from the PC, to expel the virus from the PC.

Question:
What does the the "exclude" button mean in Avast's notification?

Thanks.

Offline igor

  • Avast team
  • Serious Graphoman
  • *
  • Posts: 11849
    • AVAST Software
Re: What does Avast's "exclude" button mean?
« Reply #1 on: January 02, 2015, 01:57:48 PM »
The first one - don't scan the particular file anymore, let it run.

REDACTED

  • Guest
Re: What does Avast's "exclude" button mean?
« Reply #2 on: January 05, 2015, 01:55:18 AM »
Thanks.

As you have said, the EXCLUDE button means to EXCLUDE the malicious intruder, might be a virus or Trojan, what should the user do when such a notification pops up?

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37529
  • Not a avast user
Re: What does Avast's "exclude" button mean?
« Reply #3 on: January 05, 2015, 01:57:30 AM »

REDACTED

  • Guest
Re: What does Avast's "exclude" button mean?
« Reply #4 on: January 05, 2015, 02:05:10 AM »
Thanks.

Clean, Quarantine, or Delete.
But there isn't any button as such in the box of the notification.

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37529
  • Not a avast user
Re: What does Avast's "exclude" button mean?
« Reply #5 on: January 05, 2015, 02:09:29 AM »
avast may have auto selected a option, depending on your settings ..... do you have a screenshot ?


REDACTED

  • Guest
Re: What does Avast's "exclude" button mean?
« Reply #6 on: January 06, 2015, 03:24:55 AM »
https://lh3.googleusercontent.com/-M5FbgT_4MjQ/VKtJBeLcPHI/AAAAAAAAAxI/lpGQmpfF5Rs/w666-h393-no/00.jpg

Not sure the drawn picture above will show up.
It might serve the purpose if it shows up.
« Last Edit: January 06, 2015, 03:34:50 AM by Vicky W. Vorney »

REDACTED

  • Guest
Re: What does Avast's "exclude" button mean?
« Reply #7 on: January 08, 2015, 02:52:03 PM »

REDACTED

  • Guest
Re: What does Avast's "exclude" button mean?
« Reply #8 on: January 08, 2015, 03:09:12 PM »
Vicky when the box pops up avast has already taken action based on what your settings are.  To adjust those actions go into:
settings > active protection > select which shield to customize (File, Mail, Web) > actions

If you don't want avast to flag the file any longer select exclude when the pop up occurs or manually add it to exclusions:
settings > active protection > select which shield to customize (File, Mail, Web) > exclusions
« Last Edit: January 08, 2015, 06:34:48 PM by dprout69 »

Offline Cluster-Lizard2014

  • Sr. Member
  • ****
  • Posts: 338
Re: What does Avast's "exclude" button mean?
« Reply #9 on: January 08, 2015, 05:31:53 PM »
To make it clear - when it offers you the option to exclude the file, folder or whatever it is that has been blocked it means, or should mean, that AVAST will no longer treat it as potentially malicious. In other words it will, or should be, added it to the exclusion list so when AVAST scans it the warning pop-up will, or should not, appear.

The problem with using the word exclude in this case is that it could cause just the sort of confusion the OP describes. It could be understood to mean either the "intruder" is, has been or will be excluded ie. blocked or, alternatively that you're being given the choice to exclude it from future AVAST scans so the warning message doesn't recur.  In this case, as dprout69 explained, it is the latter.

Using a less ambiguous term would be one solution or, better, simply provide a fuller description in the pop-up of what has been or will be done and what options, if any, there are. That way there is much less chance of confusion. 


     

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 48561
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: What does Avast's "exclude" button mean?
« Reply #10 on: January 08, 2015, 05:36:03 PM »
Exclusion should mean excluded from an action not simply no longer getting a popup.
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline Cluster-Lizard2014

  • Sr. Member
  • ****
  • Posts: 338
Re: What does Avast's "exclude" button mean?
« Reply #11 on: January 09, 2015, 01:36:15 AM »
I thought that would have been obvious i.e that it is exluding the action not just that it just stops the pop-up. But worth mentioning this in case the OP wasn't certain exactly what was meant.