Author Topic: VPN Secureline trial worked fine, but purchased version does not install  (Read 2239 times)

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Posted my ticket on Jan 8th and no response from support for the last 3 days. Is this normal?

Have repeated the purchase and installation process after a clean boot but the same problem persists. Have Windows 8.1 on Microsoft Surface Pro 3.

Offline schmidthouse

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Re: VPN Secureline trial worked fine, but purchased version does not install
« Reply #1 on: January 12, 2015, 07:01:45 PM »
Unfortunately, Response is known to be slow.
Could be 7-10 business days for tickets and technical support for this tool.