Author Topic: Win7 64 Pro boots but does not recognise keyboard  (Read 1584 times)

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Offline AlEebee

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Win7 64 Pro boots but does not recognise keyboard
« on: January 11, 2015, 04:23:16 PM »
I have just uninstalled and reinstalled Avast Premier 2015 to try to see if I can get Grimefighter to work before asking for a refund.

The reinstall did not help and after making changes to Avast through Control Panel I had to do a further reboot.

The PC takes forever to load (getting hung up on aswRvrt.sys I think as it hangs there booting in Safe Mode.

Normal boot gets there eventually but when I have the user login the keyboard is not recognised and I cannot enter my password to proceed further

Offline bob3160

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Re: Win7 64 Pro boots but does not recognise keyboard
« Reply #1 on: January 11, 2015, 05:07:54 PM »
Welcome to the forum.
See if you can get to Safe Mode by rebooting and continuously hitting the F8 key.
Once you boot into safe mode, revert to a restore point created prior to your current problem.
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Offline AlEebee

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Re: Win7 64 Pro boots but does not recognise keyboard
« Reply #2 on: January 11, 2015, 05:29:23 PM »
Thanks. I seem to have managed to get back in. Here's hoping! This was he last thing I needed today with the work I need to get done.

Will report further & looks like I should just dispense with Grimefighter & hope that gets me back to a boot time of under 10 minutes!!

Offline bob3160

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Re: Win7 64 Pro boots but does not recognise keyboard
« Reply #3 on: January 11, 2015, 05:34:39 PM »
Thanks. I seem to have managed to get back in. Here's hoping! This was he last thing I needed today with the work I need to get done.

Will report further & looks like I should just dispense with Grimefighter & hope that gets me back to a boot time of under 10 minutes!!
I can't argue with you on that decision. :)
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v20H2 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.7.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline thekochs

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Re: Win7 64 Pro boots but does not recognise keyboard
« Reply #4 on: January 11, 2015, 06:42:46 PM »
There are a lot of posts on keyboard issues......Avast had previous issue with driver.
I've attached a pic on how to use the EASE button to at least use on the on-screen keyboard with your mouse as temp way.

It is your call but I'd do a CLEAN (see my signature) un-re-install of Avast.
Also during the "install" choose CUSTOM and only check the items you want installed.
For me, I just use the FREE Avast and uncheck everything (every tool), except I leave the Avast Shields.
It is personal preference and obviously what features/functions you want but some Forum search & Googling on the feature/tools you "think" you want is worth the time......don't just install on faith.
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