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Author Topic: Word 2003 Hangs Saving Document  (Read 5912 times)

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DTU

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Word 2003 Hangs Saving Document
« on: November 23, 2005, 10:32:48 PM »
I downloaded & installed avast 4.6-731 Home a couple of days ago onto Windows XP SP2 workstation, and set the sensitivity to High. Previously had no anti-virus software installed. Running Windows firewall.

When I try & save changes to the Word document back to the Windows 2000 server share, Word hangs, and Windows Explorer hangs with a blank screen. I can run some other apps for a while, but eventually the only solution is a hard power-down.

As a workaround I stop the Network Shield provider, or reset the sensitivity back to normal, before saving the file - then I have no problem.

Looks like a bug?
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Offline igor

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Re: Word 2003 Hangs Saving Document
« Reply #1 on: November 23, 2005, 10:38:18 PM »
Are you sure it was the Network Shield you stopped (to make the problem disappear)??

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DTU

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Re: Word 2003 Hangs Saving Document
« Reply #2 on: December 02, 2005, 08:53:32 AM »
Sorry, I've been running happily on 'Normal' sensitivity, and forgot about the problem!

Yes it was Network Shield.

I just attempted to recreate the problem:

Set 'Resident Protection' to 'High'
Rebooted
Confirmed 'High' still set
Opened Word document on server
Made changes and saved document

No problems encountered!

I have re-enabled Windows Update since the original problem, so maybe my Windows config was out of date, causing the problem.

Sorry to waste your time
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Offline Lisandro

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Re: Word 2003 Hangs Saving Document
« Reply #3 on: December 02, 2005, 12:29:24 PM »
Quote from: DTU on November 23, 2005, 10:32:48 PM
I downloaded & installed avast 4.6-731 Home a couple of days ago onto Windows XP SP2 workstation.
When I try & save changes to the Word document back to the Windows 2000 server share.
Does the workstation work for home and non-commercial purpose?
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DTU

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Re: Word 2003 Hangs Saving Document
« Reply #4 on: December 05, 2005, 05:21:01 PM »
Yes - could that be the cause of the problem?
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Offline Lisandro

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Re: Word 2003 Hangs Saving Document
« Reply #5 on: December 05, 2005, 08:11:32 PM »
Quote from: DTU on December 05, 2005, 05:21:01 PM
Yes - could that be the cause of the problem?
No, you're just broking the EULA rules.
avast Home version is only for HOME and NON-COMMERCIAL purposes.
You shoud buy the Professional version and help development.
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Offline Vlk

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Re: Word 2003 Hangs Saving Document
« Reply #6 on: December 05, 2005, 09:28:03 PM »
Technical, DTU answered YES, not NO... ;) ;D
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Offline Lisandro

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Re: Word 2003 Hangs Saving Document
« Reply #7 on: December 06, 2005, 12:46:46 AM »
Quote from: Vlk on December 05, 2005, 09:28:03 PM
Technical, DTU answered YES, not NO... ;) ;D
Sorry, my terrible fault  :'( :-[ :-[
Where are my glasses! Sorry again.
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brown

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Re: Word 2003 Hangs Saving Document
« Reply #8 on: January 12, 2006, 11:36:59 PM »
Hello, i have the same effect.
Avast pro and the XP Sp 2 Pro and Word 2000 SP3
When i save changes of the word dokument of the Server share, then
scan avast  the temp file of c:\Windows\SCS\.
This is the Offline files from User Account.
When i stopped avast i have no problems.

What is wrong?
Thanks
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