Greetings Avast community,
I have attempted repeatedly to figure out why NG keeps wanting to reinstall it's self after serveral boots.
I am using the latest version of Avast, I have also done the following
1) using avast clear utilility in boot mode to remove old copy of avast.
2) Looked at the event viewer. It seems that the disk becomes corrupt after Avast is uninstalled! (I suspect maybe the shadowcopies of the old NG service are left behind.)
14.01.2015 21:04:10.506 5308 | error: TypeLib(Un)Register :\Program Files\AVAST Software\Avast\ng\vbox\VBoxC.dll, error 0x8002801c
14.01.2015 21:04:10.678 5308 | Installing VirtualBox...
14.01.2015 21:04:27.096 5308 | Creating snapshot...
14.01.2015 21:05:54.383 5308 | Volume shadow set: {REMOVED}
14.01.2015 21:05:54.820 5308 | BCD volume: \\?\\REMOVED
14.01.2015 21:05:55.850 5308 | Windows volume: \\?\\REMOVED
14.01.2015 21:05:55.897 5308 | Creating new hive files...
14.01.2015 21:07:34.506 5308 | Cloning NTFS volumes...
14.01.2015 21:11:06.435 5308 | Creating a new VM machine...
14.01.2015 21:11:12.159 5308 | Starting VM machine to create initial snapshot, it can take a couple of minutes...
14.01.2015 21:18:07.223 5308 | error: PrepareNGSource/HgcmRpcExecuteVirtualProcess failed, error: 0x0000010b
14.01.2015 21:20:00.848 5308 | OK
14.01.2015 21:20:01.688 5308 | New Ng_REMOVED machine has been created, uuid: REMOVED
14.01.2015 21:20:03.064 5308 | New Ng_REMOVED machine has been created, uuid: REMOVED
14.01.2015 21:20:04.073 5308 | New Ng_REMOVED machine has been created, uuid: REMOVED
14.01.2015 21:20:04.138 5308 | CmdAvastInstallWrapper done (result: 0x00000000)
Inside the event viewer;
"The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume REMOVED5."
I have recently done a chkdsk and found no errors with the disk. I also ran the normal disk diagnoistics utilities to see if it was hardware causing the probem. No issues found on those systems. Then i realised something, Each time i have had the Ntfs problem it has been After i uninstalled Avast.. It seems the NG service isn't cleaning up copies it's making when being uninstalled. When you attempt to reinstall Avast the NTFS warnings come up as the clearing utility doesn't remove the shadowcopy left by the previous NG/Virtualbox manager.
Any ideas what i can do to fix this?
Thank You
Oliver