Author Topic: Secure Line Android 4.4  (Read 1531 times)

0 Members and 1 Guest are viewing this topic.

Offline stevekingcda

  • Newbie
  • *
  • Posts: 9
Secure Line Android 4.4
« on: January 17, 2015, 05:04:02 AM »
Not impressed with how SecureLine works with Android 4.4 on my tablet. My SecureLIne frequently disconnects and spends a few minutes to reconnect. I am right next to my WiFi box... and I know the signal strength is excellent. Anyone else?

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31079
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Secure Line Android 4.4
« Reply #1 on: January 17, 2015, 11:10:53 AM »
Does secureline disconnect or your wifi connection?

REDACTED

  • Guest
Re: Secure Line Android 4.4
« Reply #2 on: January 22, 2015, 09:14:36 AM »
I have the same issues with SecureLine, and it happens much more than it should. I don't know if this actually helps or is akin to blowing the dust out of an NES cartridge, but when the connection continually drops, I'll open the SecureLine app and switch it off for about a minute. I switch it back on and wait for it to connect before exiting the app. 

Offline Filip Havlicek

  • Avast team
  • Massive Poster
  • *
  • Posts: 2647
Re: Secure Line Android 4.4
« Reply #3 on: January 22, 2015, 11:01:11 AM »
Hi,

we are aware of this and will be taken care of in the future, but unfortunately it's not as easy to fix as it might sound so I can't really tell you when it's gonna be. Generally turning the service completely off and on again might help, but that really depends on the quality of the current connection (and I mean infrastructure of your network as well).

Filip