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Author Topic: Grimefighter, refunds?  (Read 3238 times)

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Offline cynder48

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Grimefighter, refunds?
« on: January 22, 2015, 01:16:50 PM »
Hey, i bought Avast Grimefighter but i'm regretting it, and want my 30 days refunds, but i have read that i have to post my ticket-id, is that correct?

P.S. if it is, then how do i find my ticket-id?
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Offline Eddy

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Re: Grimefighter, refunds?
« Reply #1 on: January 22, 2015, 01:20:09 PM »
You will get it when you submit a ticket.
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Offline cynder48

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Re: Grimefighter, refunds?
« Reply #2 on: January 22, 2015, 02:57:21 PM »
I can remeber it, and i don't know to find it again
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Offline Eddy

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Re: Grimefighter, refunds?
« Reply #3 on: January 22, 2015, 03:05:50 PM »
It is in the confirmation email that you got.
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Offline cynder48

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Re: Grimefighter, refunds?
« Reply #4 on: January 22, 2015, 03:19:36 PM »
Ticket-id GMF-00-001-12-AR. How long befor i get my refund?
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Offline Eddy

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Re: Grimefighter, refunds?
« Reply #5 on: January 22, 2015, 03:35:26 PM »
avast is trying to handle all requests within 10 business days.
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REDACTED

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Re: Grimefighter, refunds?
« Reply #6 on: January 22, 2015, 07:15:16 PM »
have tried to get refund for grimefighter , submitted three times , 9th,14th and 21st Jan 2105 tickets xsy-140-27988 and bff-151-32705 , still no reply and no refund not a happy customer
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REDACTED

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Re: Grimefighter, refunds?
« Reply #7 on: January 22, 2015, 07:49:17 PM »
Same here-guess we just got screwed out of $20----has never worked on my computer and have mailed them over 7 times------they finally just quit replying. 
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Offline Eddy

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Re: Grimefighter, refunds?
« Reply #8 on: January 22, 2015, 07:49:29 PM »
As has been explained many times...
Submitting multiple tickets/changing a existing one will put you back to the bottom of the stack.
That means you have to start counting from 21-01-2015.
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Offline lukas.hasik

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Re: Grimefighter, refunds?
« Reply #9 on: January 23, 2015, 10:22:47 PM »
@cynder48 - please request a refund at https://support.avast.com/Tickets/Submit/RenderForm/27/&cls01&ptf01&lic01&scr06 , just creating post at a forum is not enough...

@dthacker1950 - I found your requests. Please be aware that refund takes a few days.
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