Author Topic: SUBSCRIPTION RENEWAL NOTICE  (Read 2483 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
SUBSCRIPTION RENEWAL NOTICE
« on: December 15, 2014, 05:03:00 PM »
A couple of our users are getting subscription expired messages while actually the software shows 100+ days left.  Any thoughts?

Offline Avosec-UK

  • Avosec Technical Support
  • Avast Reseller
  • Sr. Member
  • *
  • Posts: 296
    • Avosec
Re: SUBSCRIPTION RENEWAL NOTICE
« Reply #1 on: December 16, 2014, 09:50:54 AM »
How many products do you see in SOA > ADMIN > Subscription?

REDACTED

  • Guest
Re: SUBSCRIPTION RENEWAL NOTICE
« Reply #2 on: December 31, 2014, 01:48:56 AM »
I seem to be having the same issue.  I am licensed to 380 clients and the subscription expires on Mar 06, 2015.  The EAC (version: 8.0.367) isn't pushing the license information to EPS (version: 8.0.1603).  I can license each client manually though.  Any ideas?

REDACTED

  • Guest
Re: SUBSCRIPTION RENEWAL NOTICE
« Reply #3 on: January 22, 2015, 12:51:06 AM »
Hi
I am getting message that "your license for Avast Internet Security has expired" (I bought a 2 year licence 7th June 2014)  if i follow instructions and go to the renewal page it tells me I have 553 days left, why the message

Offline Asyn

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 76051
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: SUBSCRIPTION RENEWAL NOTICE
« Reply #4 on: January 22, 2015, 04:40:18 AM »
Hi
I am getting message that "your license for Avast Internet Security has expired" (I bought a 2 year licence 7th June 2014)  if i follow instructions and go to the renewal page it tells me I have 553 days left, why the message
Repair Avast:
1. Control Panel -> Add/Remove programs -> Avast
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0