Author Topic: Avast Online Security  (Read 2682 times)

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Avast Online Security
« on: December 23, 2014, 08:53:37 PM »
Since there is no designated place to raise an issue with Avast Online Security, I raise it here.

If you use Internet Explorer and have a display screen less then 800 pixels along the vertical, it is impossible to change Avast Online Security settings for Internet Explorer.  The Online Security window is neither movable nor resizable.  Doesn't Avast test its product UIs?

Offline Eddy

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Re: Avast Online Security
« Reply #1 on: December 23, 2014, 08:58:16 PM »
Ofcourse they test it as well as the beta testers.
But who is using X x 800 or less anyway?

Offline DavidR

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Re: Avast Online Security
« Reply #2 on: December 23, 2014, 10:18:30 PM »
Ofcourse they test it as well as the beta testers.
But who is using X x 800 or less anyway?

My netbook is even smaller it is 600 pixels in height - Acer Aspire One, Win7 Starter (32bit) 10.1", 1024X600 screen. Fortunately I don't use IE and I don't know if the same settings would be in the avast free version.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

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Re: Avast Online Security
« Reply #3 on: December 29, 2014, 05:02:57 PM »
Avast people have done all that work to make Online Security into a useful utility but the user is prevented by the UI from changing or verifying settings.  The part of the UI window which must be clicked if the settings are to be accessed is somewhere south of the task bar, probably under the display screen lower horizontal bezel.  It's out of reach.

Plenty of laptop display screens have a height of 768 pixels, my Sony VAIO for example.  It's a de facto standard.  Since I am unable to manage Avast Online Security on IE11, I have no choice but to disable it which is a shame because it has desirable features.

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Re: Avast Online Security
« Reply #4 on: January 25, 2015, 11:07:38 PM »
I have that exact same problem on my laptop.  Any resolution?  Thanks.

Offline ondrejz

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Re: Avast Online Security
« Reply #5 on: January 27, 2015, 09:41:16 AM »
Hello

We are sorry. We know about the problem. The fix will be part of some more UI improvements in plugin GUI. I hope it will be part of 2015 R2 release which is going to be in beta channel very soon.

Offline Vladimyr

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Re: Avast Online Security
« Reply #6 on: January 27, 2015, 01:06:48 PM »
But who is using X x 800 or less anyway?
Me!
1024 x 768 is perfect on my 15" IBM LCD and my Windows 7 netbook is a "whopping" 1024 x 600.
There is a way that seems right to a man,
       but in the end it leads to death
.” - Proverbs 16:25