Phil,
Sorry that no one answered your post. Let me see if I can help you.
There are no download problems of which I am aware.
Still having the problem?
What version # of Avast are you using?
Free or Pro version?
What OS?
Please explain what "red box" are you referrring?
Any other information in this "red box"?
Have you tried a manual update or is the auto-download generating the error message?
techie
Thanks - it is still occuring, and has not updated for several days now.
It opens at the bottom right corner as the other blue one does when informing me an update has been done. It says something on the lines of "error in updating database" and click below for details, which I do, but no details are shown ! (every single time, this)
OS - XP Home
Free version, and the latest I should imagine, as I've only been running it for a couple of weeks !