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Author Topic: can not update to avast pro version 2016.11.2.2262  (Read 2161 times)

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can not update to avast pro version 2016.11.2.2262
« on: May 15, 2016, 12:12:46 PM »
i can not update to the new version either by starting the update from the program nor by installing the new file from http://files.avast.com/iavs9x/avast_pro_antivirus_setup.exe.
Both updates versions don't start the update (win10 1115)
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Offline Eddy

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Re: can not update to avast pro version 2016.11.2.2262
« Reply #1 on: May 15, 2016, 12:37:08 PM »
Update from what version ?
What happens if you run the installer file ?
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Re: can not update to avast pro version 2016.11.2.2262
« Reply #2 on: May 15, 2016, 02:06:01 PM »
Hi,
the actual version is 11.1.2253, if i run the update from the installer ther is a short information window, that an update is runnigs and then the update process dies
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Offline Eddy

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Re: can not update to avast pro version 2016.11.2.2262
« Reply #3 on: May 15, 2016, 05:20:20 PM »
Got any other security software installed ?
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Offline bob3160

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Re: can not update to avast pro version 2016.11.2.2262
« Reply #4 on: May 16, 2016, 02:20:20 AM »
Maybe it's time for a clean install ???

Clean Install of Avast:
https://goo.gl/4Ptzkf
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Offline Eddy

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Re: can not update to avast pro version 2016.11.2.2262
« Reply #5 on: May 16, 2016, 04:09:42 PM »
Perhaps first a repair and than updating is working, although a clean installation won't hurt :)
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