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Author Topic: how do i recieve a refund?  (Read 2564 times)

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how do i recieve a refund?
« on: February 10, 2015, 07:59:19 PM »
I want a refund for this product but no one will answer the phone
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Offline Staticguy

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Re: how do i recieve a refund?
« Reply #1 on: February 10, 2015, 08:10:44 PM »
Submit a support ticket via here https://support.avast.com/Tickets/Submit

Note: After you have submitted a ticket you should wait around 5 days -1 or 2 weeks. Please DO NOT reply to your own ticket or make edits. If you reply or make edits your ticket it will be put back in the line. Tickets are handled in a first come first serve basis.
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Offline DavidR

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Re: how do i recieve a refund?
« Reply #2 on: February 10, 2015, 08:19:17 PM »
Quote from: danielwilfong17 on February 10, 2015, 07:59:19 PM
I want a refund for this product but no one will answer the phone

If you are using the free support telephone number (?) then you are contacting a third party support company (not avast directly) and they can't handle refund issues only technical problems with avast.
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Offline Eddy

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Re: how do i recieve a refund?
« Reply #3 on: February 10, 2015, 10:17:54 PM »
Quote
I want a refund for this product but no one will answer the phone
You do realize that you are posting in a general forum and telling for what product/service you want a refund?
And why not post the problem in the correct forum and provide details?
There could be a solution for it.
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Offline bob3160

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Re: how do i recieve a refund?
« Reply #4 on: February 11, 2015, 10:55:23 PM »
Quote from: Eddy on February 10, 2015, 10:17:54 PM
Quote
I want a refund for this product but no one will answer the phone
You do realize that you are posting in a general forum and telling for what product/service you want a refund?
And why not post the problem in the correct forum and provide details?
There could be a solution for it.
Since replies and suggestions have already been made her, re-posting in a different part of the forum really doesn't make any sense. Sorry.
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