Author Topic: Moving a device to another account  (Read 4939 times)

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Offline Vladimyr

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Moving a device to another account
« on: February 05, 2015, 01:40:14 PM »
I have been trying the product on a business PCs using my personal Avast Account credentials.
Is there a way of now moving devices from this account to a new "business" account without creating & running a new installer?
There is a way that seems right to a man,
       but in the end it leads to death
.” - Proverbs 16:25

Offline Vladimyr

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Re: Moving a device to another account
« Reply #1 on: February 08, 2015, 06:53:40 AM »
Presuming that silence means there is no way, I've done it now by removing the device from the first account (which uninstalled the product) and installing again using installer created from the second account.
There is a way that seems right to a man,
       but in the end it leads to death
.” - Proverbs 16:25

sigmon@avast.com

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Re: Moving a device to another account
« Reply #2 on: February 09, 2015, 12:36:21 AM »
Hi Vladimyr,

Sorry for the delay in response , but you are correct. The installer for the cloud product is specific to the account so that the client reports to the portal correctly. Thus the only way to move a device is uninstall/reinstall with the correct package downloaded from the business.avast.com account.

Thanks!

Jeff

Offline Vladimyr

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Re: Moving a device to another account
« Reply #3 on: February 09, 2015, 01:57:15 PM »
Thanks
There is a way that seems right to a man,
       but in the end it leads to death
.” - Proverbs 16:25