On the General Tab, the settings for "Join Avast Community" and "Scan for Potentially Unwanted Programs" both keep
UNCHECKING themselves on a daily basis. I've verified this happens over a few days. I will re-check them, and then a day later they will be unchecked. This also happens with heuristic settings, they always go back to default after a day.
One of my major complaints with this offering so far is that I do not feel the endpoints are as well integrated with the hosted as they could be. I don't have confidence that I can fully control the settings, or even know what the existing settings are. For example "General" settings are not a setting option in the portal, so I never really know what those are. Same with Heuristics. My suggestion is to make the clients thinner. I REALLY like what Trend does, the endpoint installs are basically a very thin client with no ability for the end user to do anything other than to run scans, and check reports. This is IDEAL in an SMB environment in my opinion (and we deploy thousands of Trend's at my work, clients love it).
Second bug. The password protection feature doesn't always work, or works very poorly. I set a password, waited for clients to update. Then went to a client and changed some settings - no password prompt! I went to another client, changed some settings, no prompt.. I looked away for 3-4 minutes, looked back and the prompt appeared. Very odd behaviour in that respect, and as a business owner this would worry me a bit.
Here's all a Worry Free (Trend) Endpoint sees, and can do. Essentially nothing bug check reports, versions, and run scans. I do not feel the endpoints need to be able to do anything more than that, as the purpose of a hosted SMB solution is to NOT give control to individual users, and to contain that control within the portal for the administrator. If someone else needs control then they can be added to the portal as an Administrator.
http://i60.tinypic.com/skz4tl.png