Author Topic: Problem with updates  (Read 8869 times)

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Problem with updates
« on: February 06, 2015, 12:36:12 PM »
Hi, I am using the free basic protection. Once I try to download update I get a message that the host is not available and I do not need updates. The next day system and Avast tells me to update Avast again. This happens every day. It goes both for the antivirus lib and the program update. Trued reinstalling, it helped for a short while now I am back to this update prob. Win7. Any advice?
http://screencast.com/t/pF9uLLbzGv

Offline Eddy

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Re: Problem with updates
« Reply #1 on: February 06, 2015, 01:41:31 PM »
Upgrade to the latest avast version and see if the problem still is there.
https://forum.avast.com/index.php?topic=165749.0

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Re: Problem with updates
« Reply #2 on: February 06, 2015, 01:46:08 PM »
My version is 2015.10.0.2208

I installed it 2 weeks ago.

Also how can I upgrade if updates do not load? ::)
« Last Edit: February 06, 2015, 01:49:05 PM by gkgoro »

Offline Asyn

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Re: Problem with updates
« Reply #3 on: February 06, 2015, 02:08:28 PM »
1. Download Avast Free Antivirus Beta: http://files.avast.com/beta9x/avast_free_antivirus_setup.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Problem with updates
« Reply #4 on: April 28, 2015, 07:27:54 AM »
1. Download Avast Free Antivirus Beta: http://files.avast.com/beta9x/avast_free_antivirus_setup.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.

Yesterday I downloaded the cleaner and the program. I followed the instructions. Still cannot update:


Plz, advise.

Offline Asyn

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Re: Problem with updates
« Reply #5 on: April 28, 2015, 07:34:05 AM »
- OS..? (32/64 Bit..? - which SP..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Problem with updates
« Reply #6 on: April 28, 2015, 07:39:24 AM »
- OS..? (32/64 Bit..? - which SP..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?

1. Win 7 64 SP 1
2. Comodo Firewall, if it counts.
3. After I started getting those errors I shortly switched to Kasp for a month, then switched back to Avast.

Offline Asyn

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Re: Problem with updates
« Reply #7 on: April 28, 2015, 07:40:45 AM »
First, be sure to get rid of all remnants of your prior installed AV(s)..!!
-> https://www.avast.com/faq.php?article=AVKB11

Then:
1. Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Problem with updates
« Reply #8 on: April 28, 2015, 07:54:58 AM »
OK, I'll do it later and send feedback

Offline Asyn

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Re: Problem with updates
« Reply #9 on: April 28, 2015, 07:56:52 AM »
OK, report back.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Problem with updates
« Reply #10 on: December 13, 2017, 02:26:09 PM »
Hi, are the given instructions still valid?

Offline DavidR

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Re: Problem with updates
« Reply #11 on: December 13, 2017, 06:27:23 PM »
Whilst a topic that is not that far of three years old would be considered to be very dated.  The removal of multiple AVs that are likely to cause conflict so it is wise that they are removed.  Outside of that, the avast Repair is still a general first step and a clean reinstall if that fails is still relevant.

That said, you don't say what your problem is to decide if it is relevant.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

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Re: Problem with updates
« Reply #12 on: December 14, 2017, 08:04:51 AM »
Thank you for the reply! Same prob as when I started the subject - there is a screensjot above. I will try uninstall utility and then install the latest version of Avast

Offline Asyn

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Re: Problem with updates
« Reply #13 on: December 14, 2017, 08:11:48 AM »
OK, report back... (Not in 2+ years ;D)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Problem with updates
« Reply #14 on: December 14, 2017, 08:39:48 AM »
I will try this time ::) Litelally, so much work I had no time to reinstall it for 2 years  :o