Author Topic: Avast firewall won't activate  (Read 2885 times)

0 Members and 1 Guest are viewing this topic.

Offline Alan777

  • Newbie
  • *
  • Posts: 14
Avast firewall won't activate
« on: December 07, 2014, 08:53:13 PM »
I've just installed the new 2015 version of "Avast Internet Security" (used to be called pro)
On a Windows 7 pc it shows the urgent warning that the firewall has not been activated. I checked, the Windows firewall is activated.

When I try and activate the Avast firewall I get a message "firewall cannot be activated" (words to that effect in another language).
I can't find any hint from Avast why it can't activate the Avast firewall. Any ideas about where the activation log is written?

Offline mikaelrask

  • Avast Evangelist
  • Super Poster
  • ***
  • Posts: 1557
Re: Avast firewall won't activate
« Reply #1 on: December 07, 2014, 09:01:43 PM »
hey and welcome to the forum. do you have a third party firewall installed like comodo,outpost? I'm not sure but i think you can have the windows firewall active at the same time as the avast one but I'm not 100% sure about this. i hope someone more knowledge confirm this.
Windows 8.1 amd a10-5700 64 bit
12 GB ram 1 tb hard drive. Avast 18, MBAM

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37105
Re: Avast firewall won't activate
« Reply #2 on: December 07, 2014, 09:05:48 PM »
Quote
I've just installed the new 2015 version of "Avast Internet Security" (used to be called pro)
avast PRO is a separat program, with no firewall    https://forum.avast.com/index.php?topic=159528.0

avast  http://www.avast.com/home



Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37105
Re: Avast firewall won't activate
« Reply #3 on: December 07, 2014, 09:13:04 PM »
what AV did you use before avast?
was it removed according to vendors instructions / and using removal tools    http://www.avast.com/en-eu/faq.php?article=AVKB11#artTitle


Successfully Installing avast!
https://docs.google.com/document/d/1TCCX0R7AAF2WOxAMQ_kcun2nNnCPFAk2P4RBzFXSgds/edit?pli=1


Offline Alan777

  • Newbie
  • *
  • Posts: 14
Re: Avast firewall won't activate
« Reply #4 on: December 07, 2014, 09:18:30 PM »
Thanks Pondus, Mikael,
There are no other firewalls. I was using the 2014 version of Avast Internet Security and got prompted to update it. Which I did.
So there was no de-installation necessary.

Offline Asyn

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 72177
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Avast firewall won't activate
« Reply #5 on: December 08, 2014, 03:15:05 AM »
When I try and activate the Avast firewall I get a message "firewall cannot be activated" (words to that effect in another language).
Repair Avast:
1. Control Panel -> Add/Remove programs -> Avast
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.
Win 8.1 [x64] - Avast PremSec 21.9.6660.IBC [UI.670] - EEK - Firefox ESR 78.15 [NS/uBO/PB] - TB 91.2
Avast-Tools: Secure Browser 94.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.85
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Alan777

  • Newbie
  • *
  • Posts: 14
Re: Avast firewall won't activate
« Reply #6 on: February 08, 2015, 10:06:25 AM »
Sorry, forgot to reply earlier.
This solve the problem. Many thanks.

Offline Asyn

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 72177
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Avast firewall won't activate
« Reply #7 on: February 08, 2015, 10:18:51 AM »
You're welcome.
Win 8.1 [x64] - Avast PremSec 21.9.6660.IBC [UI.670] - EEK - Firefox ESR 78.15 [NS/uBO/PB] - TB 91.2
Avast-Tools: Secure Browser 94.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.85
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0