I have been a paid subscriber for several years. This year Avast charged my credit card twice in January. In January they sent me an advice to update my "year" on my credit card, so I logged in and did that, it then asked me to choose a membership term I choose 2 years Avast charged me $99.00 ok, but then 5 days later they again charged me again, this time $69.00 I did call someone at Avast and they said they did not have to give me back my money because I signed up for a auto renewal, so even thought Avast sent a request to update my Visa card on my subscription expiry date and ask me what term of renewal I wanted, they would automatically charge me again. This is BS, AVAST stole from me!!!!! they say have every right to charge me again. I have put in 8 support tickets, they will not answer me or return my money. They have sent me e-mails saying they "can't help but if I still need assistance put in another support ticket". AVAST you are thieves! You can not trust Avast with your credit card. I have reported them to Visa. This has been going on for a month. If they ask you to renew your credit card do not do it they will steal from you too!
Donna Kerr
---- removed donna's email - Lukas
Very unhappy member. Avast can kiss my a... in the future.