Author Topic: change my email address  (Read 4357 times)

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change my email address
« on: February 14, 2015, 10:05:04 PM »
How can I change my email address on my Avast account?....I don't see any option to add or amend an email address when I log in

Offline DavidR

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Re: change my email address
« Reply #1 on: February 14, 2015, 10:30:37 PM »
Logon to your my.avast.com account - click on the portrait icon next to your email address - select the Manage Emails - add a new email - set that email to your default email.
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Re: change my email address
« Reply #2 on: February 15, 2015, 11:04:02 AM »
I don't have the portrait icon as described in your response  :( any ideas?

Offline DavidR

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Re: change my email address
« Reply #3 on: February 15, 2015, 01:46:55 PM »
I don't have the portrait icon as described in your response  :( any ideas?

Try clicking the email address, it should do the same thing - I'm always wary about clicking email addresses ;D
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

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Re: change my email address
« Reply #4 on: February 15, 2015, 02:33:34 PM »
 :( :(
That doesn't work either!

Might be a silly question but is there a minimum amount of postings that you have to make on the forums before you can amend details?
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Offline DavidR

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Re: change my email address
« Reply #5 on: February 15, 2015, 04:39:31 PM »
Lets be clear, you are logging on to the .my.avast.com account and not the forums ?

It is independent of the forum as far as having posted in the forums, so there is no limit, it is how forum logon is validated, but not post related.

Why doesn't it work, what email are you clicking (I'm thinking you are clicking on the email in the avastUI main page) ?
Try logging on to your my.avast.com account using your browser and not via the avastUI.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline OndraM

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Re: change my email address
« Reply #6 on: February 23, 2015, 01:56:47 PM »
The top bar is currently present only on my.avast.com. We will bring the same bar to the forum eventually.

Offline DavidR

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Re: change my email address
« Reply #7 on: February 23, 2015, 04:15:02 PM »
The top bar is currently present only on my.avast.com. We will bring the same bar to the forum eventually.

Thanks for the clarification.

@     lorraine5
Try the suggestion I gave earlier:
Quote from: DavidR
Try logging on to your my.avast.com account using your browser and not via the avastUI.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security