Author Topic: getting lock after reboot  (Read 1500 times)

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  • Guest
getting lock after reboot
« on: February 16, 2015, 06:24:38 AM »
Everytime I reboot my phone at startup my phone will be locked and avast will request my PIN. It says my IMEI was reported stolen. I can assure u its not a stolen phone since I bought it new straight from dealer. I already tried send sms as found and even do it from my avast online acc. The problem still persist. I already emailed my problem but am still waiting for answer.

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  • Guest
Re: getting lock after reboot
« Reply #1 on: February 17, 2015, 01:41:41 PM »
Try to go to the settings (antitheft), assure the SIM is inside the device and clear the SIM list (settings>Clear SIM list).