Author Topic: avastSupport.exe tune up  (Read 21492 times)

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Offline Staticguy

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Re: avastSupport.exe tune up
« Reply #45 on: April 02, 2015, 03:47:39 PM »
Something to do with a new problem which exited in the two previous version of Avast 2015 and I was the one to discover it and reported it, but my reported bug was ignored by avast and this bug still exist in the latest version that I have installed. I have given a detailed description about the bug in the the AvastSupport.exe in the message dialog box.

I have also generated a support ticket just in case my reported support packaged failed to transfer it to the new ftp server. Support ticket #BYU-790-31187.

DELL Inspiron 15" 7000 Gaming, Windows 10 Home 2004 (OS Build 19041.388), Trend Micro Internet Security 2020 (16.0.1391), Avast SecureLine VPN (5.6.4982), Windows Firewall, Unchecky 1.2

Offline Endt

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Re: avastSupport.exe tune up
« Reply #46 on: April 03, 2015, 11:41:15 AM »
Hi Static guy,

thank you for report, i have assigned your ticket directly to responsible person.

Keep it on,
B.

Offline Staticguy

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Re: avastSupport.exe tune up
« Reply #47 on: April 03, 2015, 12:32:33 PM »
Thanks. Much appreciated Endt  :)
DELL Inspiron 15" 7000 Gaming, Windows 10 Home 2004 (OS Build 19041.388), Trend Micro Internet Security 2020 (16.0.1391), Avast SecureLine VPN (5.6.4982), Windows Firewall, Unchecky 1.2

Offline lukas.hasik

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Re: avastSupport.exe tune up
« Reply #48 on: April 17, 2015, 04:28:30 PM »
new version is again available at http://public.avast.com/supp/util/avastsupportR2.exe

Fixes for
- having difficulties with packing full memory dumps
- setup.log missing in support package

Quality is also a feature.

Offline Rednose

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Re: avastSupport.exe tune up
« Reply #49 on: April 17, 2015, 04:39:33 PM »
Also with this version I have to disable the SecureLine VPN connection to the Dortmund server.

Greetz, Red.
OS: Win 10 / Debian / Tails / iOS
Real Time: Avast Free
VPN: NordVPN ( NordLynx ) with Cybersec