Accessing my router's web interface not working

[paraglider]

You are right: it is sufficient to disable the webshield. In my case it is enough to disable this only for accessing the web interface. Switching on again right after and everything is fine.
Rgds,
paraglider

[jrukim]

My similar problem was solved disabling the XP Firewall  and enabling it again after the configurations has been made. The avast doesnot affect, in my case, the problem.

[paraglider]

In my case the Windows XP firewall was active

[Ouistiti]

Tried today,
You are right: actualy it is sufficient to disable momentary the webshield. Now I can configurate my US Robotics BroadnBand Router 8000-02. 
Thanks

Friendly,
Ouistiti

[lukor]

Friends, a solution in your case would be to insert the ip address of the router in to the "Ignored Addresses" field on the Basic tab of the WebShield configuration. Just the IP, eg.: 192.168.123.254

On the other hand we would like to solve the problem in general. Is there any chance the router can be made accessible from the internet (for me to test where the problem is). Or if anyone is willing to install and run some packet tracing tool (e.g. Ethereal) and send me the dumps from the communication, please do! 

Thanks.
Lukas.