Author Topic: I cant update virus definitions in avast internet security 2015!  (Read 2275 times)

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anwarulbashirshuaib@gmail.com

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I cant update virus definitions in avast internet security 2015!
« on: February 20, 2015, 06:08:22 PM »
Its set to automatically update my avast engine and virus definitions, but after some days a pop up appears saying "your engine and virus definitions are out of date" What the heck?? I tried updating them manually, but it says Host unreachable! I repaired my avast software, rebooted, nothing works!! Please help me!!!

Offline DavidR

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Re: I cant update virus definitions in avast internet security 2015!
« Reply #1 on: February 20, 2015, 06:40:19 PM »
Are you getting the streaming updates ?
Check the avastUI > Statistics > Component status > updates.

I have had 323 updates in the last 24 hours, yours may differ.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.11.2500 (build 21.11.6809.528) UI 1.0.683/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

anwarulbashirshuaib@gmail.com

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Re: I cant update virus definitions in avast internet security 2015!
« Reply #2 on: February 20, 2015, 07:40:31 PM »
its 34 update last 24 hours. its not increasing anymore. :(

Offline DavidR

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Re: I cant update virus definitions in avast internet security 2015!
« Reply #3 on: February 20, 2015, 08:00:09 PM »
its 34 update last 24 hours. its not increasing anymore. :(

They are certainly intermittent, but I feel that you should have well over 34 in 24 hours.

Ordinarily I would ask what firewall you use as it may be blocking - but the avast firewall shouldn't be blocking itself. Unfortunately I don't use the avast firewall so I can't speak from personal experience.

If you have windows 7 or higher try enabling the windows firewall and disable the avast firewall and see if you can connect doing a manual virus definitions update.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.11.2500 (build 21.11.6809.528) UI 1.0.683/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

anwarulbashirshuaib@gmail.com

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Re: I cant update virus definitions in avast internet security 2015!
« Reply #4 on: February 21, 2015, 05:37:36 AM »
Yeah, i tried what you said. That didn't help either. What can i do now?

How to upload screenshot here?
« Last Edit: February 21, 2015, 06:05:29 AM by Anwarul Bashir »

Offline DavidR

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Re: I cant update virus definitions in avast internet security 2015!
« Reply #5 on: February 21, 2015, 03:07:17 PM »
Yeah, i tried what you said. That didn't help either. What can i do now?

How to upload screenshot here?

Use the 'Attachments and other options' text below the Reply window, click it to expand the option. Use one of the image types accepted. See attached image, click to expand.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.11.2500 (build 21.11.6809.528) UI 1.0.683/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security