Author Topic: File Exclusion List Ignored  (Read 3732 times)

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Offline freeforever03

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File Exclusion List Ignored
« on: February 10, 2015, 05:42:04 PM »
I just installed Avast Free 2015.10.0.2209 Beta and have run into a problem. I have added items to the file exclusion list and Avast continues to check them and flag them as viruses. Is their something I can do to solve this issue? The previous stable version worked fine. Thanks.

Offline Pondus

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Re: File Exclusion List Ignored
« Reply #1 on: February 10, 2015, 05:45:51 PM »
Quote
I have added items to the file exclusion list ......
did you try a reboot after adding to list?

any change?


Offline DavidR

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Re: File Exclusion List Ignored
« Reply #2 on: February 10, 2015, 06:10:57 PM »
I just installed Avast Free 2015.10.0.2209 Beta and have run into a problem. I have added items to the file exclusion list and Avast continues to check them and flag them as viruses. Is their something I can do to solve this issue? The previous stable version worked fine. Thanks.

Exactly where did you add these exclusions ?

Can you post the full text of what you entered in the exclusions ?

Have you submitted these files to the avast virus labs if you feel they are a false positive ?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.9.2494 (build 21.9.6698.703) UI 1.0.672/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline freeforever03

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Re: File Exclusion List Ignored
« Reply #3 on: February 10, 2015, 09:02:03 PM »
Thank you for the suggestions. It turns out that after rebooting the computer, the exclusion list is now recognized. Thanks again.

Offline hradsky

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Re: File Exclusion List Ignored
« Reply #4 on: February 23, 2015, 10:39:39 AM »
Hi, I am trying to verify whether this issue still persists in the latest version of Avast but I've been unable to reproduce it.
It would be of great help if I knew which edition of Avast you're using (Free/Pro/...) and which version of Windows.
Thanks a lot.