Author Topic: Android version not updated in the avast! account (Read 3291 times)

YLAP · « **on:** March 19, 2015, 05:28:43 AM »

FYI: Yesterday my device was updated from Android 4.4.2 to 5.0.1, but avast! account says device still running 4.4.2

So it seems it is not updating this info.

Gopher John · « **Reply #1 on:** March 19, 2015, 03:56:20 PM »

I've been updated from kitkat 4.4.4 to lollipop 5.0.2 for almost a month, but my.avast.com still shows 4.4.4 on both phones.

REDACTED · « **Reply #2 on:** March 23, 2015, 01:30:01 PM »

Thanks, seems to be a mistake.

YLAP · « **Reply #3 on:** March 28, 2015, 06:49:19 AM »

Fixed

Gopher John · « **Reply #4 on:** March 29, 2015, 04:22:16 PM »

Still not fixed for me.

Gopher John · « **Reply #5 on:** April 19, 2015, 11:55:30 PM »

I was able to get my.avast.com to show the currently installed Android version by going to Avast Mobile UI and clicking on the 3 vertical dots and selecting the account. From there, I clicked on "Fix connection problems". After doing so, the Android version was updated. I did this on each phone. Why it didn't update automatically, I don't know. The current program and VPS status is automatically updated.

Author Topic: Android version not updated in the avast! account (Read 3291 times)

YLAP

Android version not updated in the avast! account

Gopher John

Re: Android version not updated in the avast! account

REDACTED

Re: Android version not updated in the avast! account

YLAP

Re: Android version not updated in the avast! account

Gopher John

Re: Android version not updated in the avast! account

Gopher John

Re: Android version not updated in the avast! account