Oh boy, I've just gotten through the same excruciating experience with Nortons. The company I work at has always used Nortons without incident on Macs, but at home Nortons on XP has been severely painful. I have a tech friend who practically swears by Nortons, and she advised me to wipe all of my programs off of my PC, re-load Windows and then re-load Nortons. I simply did not want to do that. I told her that at this point, my relationship with Nortons was like the kind of relationship that a lot of women find themselves in - Norton kept beating me up and then asking for a second chance. I told her that bad software was like a bad relationship - sometimes you just have to walk away. That's when I ran across Avast, and I'm glad I did. It actually works.
Perhaps this is covered on another part of the forums, but just how do you explain to people why Nortons is crap? I just have my own experience to go by, and the anecdotal evidence of a lot of others, like yourselves. Do we have any solid proof that Nortons has derailed?