Hello to everyone.

I need your help. I use Avast Premier and i'm fully satisfied with it but something wrong happened when i upgraded it to release 150314-1 (program release 2015.10.0.2208). I use an home PC with windows 7 home premium installed but, from the upgrade to the a.m. release, i'm not able to connect to internet. I have checked the matter with my Internet Service Provider but nothing wrong emerged (i'm using internet now, with another PC, to send this post and all works well). From what we have seen, it seems AVAST Premier stops internet access because it seems Avast firewall do not consider valid the port (the same i'm using now from this PC) to access ISP system. Apart from this i'm experiencing two other problems: Avast Premier stalls if i open the main menu (from where you can check and set all the Premier features). The only way to go on with it is to restart the PC (you can't stop it even if your stop the related "windows service". The second problem is that is not possible to repair or disinstall the software because it stops the same way as the one i told on "problem one". It's possible that the file is damaged but the fact that i'm not able to connect internet, makes me impossible to correct the problem. One last information: the software is registered to my name with order number 15017580228 dated 19 October 2013.
Desperately waiting for your indications

.
Best regards to all of you at Avast and thank ypu for the high quality of our SW (1 proble in a 4 years span shows how good Avast is

).
Roberto Meregalli Milan - Italy