Win32.Malware-gen and others...please help.

[essexboy]

Ensure that the FRST programme, any one of the two you have, is on your desktop

Then ensure that Fixlist.txt is on the desktop as well

Start FRST and then press Fix

[REDACTED]

Adwcleaner ran and now says:
Waiting for action. Please uncheck elements you want to keep.
Don't know what to do.

[Pondus]

click clean button ....  it will ask for a reboot ...post the log that pops up after reboot

[REDACTED]

Essexboy,
Here is the fix log and also the Adwcleaner results.  There should be 2 files attached.
Please check them.  My computer is running better.  Not sure if it's all fixed yet or not.
For example, I have to use the up and down arrows to scroll the page.
Please advise on weather it is safe for me to sign on in my email accounts, etc.
I need to be sure there is no spyware left before doing so, although I'm anxious to
do so.
Thank you for your help and your patience with me.

[REDACTED]

Here's the fixlog.... looks like it didn't copy before.

[essexboy]

Are you experiencing any problems now ?  The logs look good

[REDACTED]

Essexboy,
It's definitely better.  Haven't done much on it, but one thing I've noticed is
I have to use the up and down arrows to scroll the page rather than sliding
up and down.
Please advise on weather it is safe for me to sign on in my email accounts, etc.
I need to be sure there is no spyware left before doing so, although I'm anxious.
You're such a sweetheart for helping me!!!

[essexboy]

You are safe now to sign in

Not sure about the scroll problem, let me know if it is still apparent after the clean up

Subject to no further problems   

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Remove tools

Download and run Delfix



Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

CryptoPrevent install this programme to lock down and prevent crypto ransome ware



Malwarebytes.

Update and run weekly to keep your system clean

Unchecky

Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme 

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide  Best security practices Keep safe  :wave: