MSN Messenger conflict

[Deviant]

When Avast tries to scan an incoming file from MSN Messenger, it displays an "Invalid search parameter" error, and opens the main program. The file won't complete until I close all Avast windows.

Any way to fix this?

I'm running Windows XP 64, MSN Messenger 7.5.0299, and Avast Home 4.6.691

Thanks.

[Deviant]

Happened again, with screenshots.

[Lisandro]

What are you trying to do?
To scan each file you should use ashQuick.exe without parameters into MSN settings.
You could use IM provider of avast to scan the downloaded files.
But you can't use ashSimpl.exe to do it.

[Deviant]

I'm not running ashQuick.exe, Avast does that whenever I receive a file over MSN Messenger.

I have the Avast Instant Message service running, and the MSN/Windows Messenger component enabled.

[Deviant]

Sorry, I meant ashSimpl.exe, not ashQuick.exe

[Lisandro]

I have the Avast Instant Message service running, and the MSN/Windows Messenger component enabled.

How did you configure MSN?
I don't use it but you should have setting anything about 'virus scanning' there...

[Deviant]

That's strange, the option is set to scan incoming files using ashSimpl.exe, but I never set it that way, and no one else uses this computer.

Is it supposed to say this as part of the Avast Instant Messenging Shield? Or could MSN have done this automatically?

[Lisandro]

Is it supposed to say this as part of the Avast Instant Messenging Shield? Or could MSN have done this automatically?

Maybe MSN did it automatically but wrong.
You should set ashQuick.exe or, better, set the IM provider of avast! to scan MSN.

[Deviant]

I did have the IM Messenger service running in Avast for MSN, which is why I thought it was solving the conflict.

Will disabling the virus scan from within MSN interfere with the Avast Messenger service?

[Lisandro]

I did have the IM Messenger service running in Avast for MSN, which is why I thought it was solving the conflict.

I don't understand... which conflict?

Will disabling the virus scan from within MSN interfere with the Avast Messenger service?

There is not an Avast Messenger service.
There is a provider called IM Provider into avast...

Again, can you be more specific, I can't follow you now so I'm afraid my answers could be misunderstood.