Author Topic: problem in install  (Read 1310 times)

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problem in install
« on: March 04, 2015, 06:11:36 PM »
Good day dears,
I just buy a new licenses for Avast.
Firstly I have uploaded the free avast version in the middle of the install I press on exit to stop this free version and install the new one with licenses.

Now when I am trying to install the new version I got an error message.
it's asking me to restart the laptop because there is stop install request but I am still have the same problem after restart.

So what can I do ?

Offline essexboy

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Re: problem in install
« Reply #1 on: March 04, 2015, 06:19:19 PM »
Start afresh :)

Download Avast Uninstall Utility to your Desktop.
Download the correct version of Avast 
Avast Free
Avast Pro
Avast Internet Security
Avast Premier
Disconnect from the net
Uninstall Avast via control panel

  • Run the uninstall tool and accept the reboot to safe mode
  • Once complete reboot your system
  • Reinstall Avast
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Re: problem in install
« Reply #2 on: March 04, 2015, 10:57:13 PM »
Ya, it's so fresh  ::)

Thanks for your help my dear it's done

Offline essexboy

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Re: problem in install
« Reply #3 on: March 04, 2015, 11:01:12 PM »
My pleasure :)