Author Topic: My.avast will not connect to android phone  (Read 2460 times)

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My.avast will not connect to android phone
« on: March 05, 2015, 04:02:24 AM »
i have the mobile premium on my Samsung Galaxy S5 and did a backup using the Avast mobile backup. Now I would like to restore the info however every time I try to restore it starts off saying trying to connect to device, but never does. The backup information is showing online so I know it backed everything up fine, but I can't get the data back on the phone.

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Re: My.avast will not connect to android phone
« Reply #1 on: March 05, 2015, 04:04:17 AM »
An added note, the location tracking is working fine. I also cannot send a SMS message to the phone.