Author Topic: Help with some virus/malware  (Read 2684 times)

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Help with some virus/malware
« on: March 06, 2015, 12:37:43 AM »
So I have some popups from avast detecting threat websites like epictory, black something and some others, they all seem to target sv.chost or something like that, I read about the logs and im attaching them, I would love if someone could help, thanks in advance.

Offline essexboy

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Re: Help with some virus/malware
« Reply #1 on: March 06, 2015, 01:53:16 PM »
Hi this will be a bit busy

Re-install Chrome
Unless you did this yourself, malware has changed your Chrome version into the Development Build. Among other things this allows malware to install any extension it wants. We need to resolve this.
1. If you have bookmarks, let's save them by exporting them - Export Bookmarks
2. Then I need you to go Google Sync and sign into your account
3. Scroll down until you see the "Stop and Clear" button and click on the button. At the prompt click on "Ok"
4. Now we need to uninstall chrome. Note: When asked about user data or settings you must remove this also so please check the box.
5. Restart the computer and reinstall chrome, You can download The latest version from here - Google Chrome
6. Import your bookmarks back into Chrome
7. Sign back in to your Chrome browser so that your bookmarks sync with your online account.

THEN

CAUTION :  This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:
 
Quote
CreateRestorePoint:
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
HKU\S-1-5-21-43914923-1139234027-2591574709-1000\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
FF DefaultSearchEngine,S: WebSearch
FF DefaultSearchUrl: hxxp://websearch.thesearchpage.info/?pid=20553&r=2015/01/22&hid=16405660570969416991&lg=EN&cc=MX&unqvl=74&l=1&q=
FF SearchEngineOrder.1: WebSearch
FF SearchEngineOrder.1,S: WebSearch
FF SelectedSearchEngine: WebSearch
FF SelectedSearchEngine,S: WebSearch
FF Homepage: about:home
FF Keyword.URL: hxxp://websearch.thesearchpage.info/?pid=20553&r=2015/01/22&hid=16405660570969416991&lg=EN&cc=MX&unqvl=74&l=1&q=
FF NetworkProxy: "autoconfig_url", "data:text/javascript,function%20FindProxyForURL(url%2C%20host)%20%7Bif%20(shExpMatch(url%2C%20'http%3A%2F%2Fgrooveshark.com*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fretro.grooveshark.com*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fhtml5.grooveshark.com*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Flisten.grooveshark.com*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fwww.grooveshark.com*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fpreview.grooveshark.com*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fwww.mtv.com*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fmedia.mtvnservices.com*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fpiki.fm*')%20%7C%7C%20shExpMatch(url%2C%20'https%3A%2F%2Fpiki.fm*')%20%7C%7C%20host%20%3D%3D%20's.hulu.com'%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fwww.funimation.com*')%20%7C%7C%20shExpMatch(url%2C%20'https%3A%2F%2Fsecure.funimation.com*')%20%7C%7C%20(url.indexOf('proxmate%3Dactive')%20!%3D%20-1%20%26%26%20url.indexOf('amazonaws.com')%20%3D%3D%20-1)%20%7C%7C%20(url.indexOf('proxmate%3Dus')%20!%3D%20-1)%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fwww.crunchyroll.com*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fsongza.com*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fnew.songza.com*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fwww.rdio.com*')%20%7C%7C%20url.indexOf('discoverymedia.com')%20!%3D%20-1%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fdsc.discovery.com%2F*')%20%7C%7C%20url.indexOf('vevo.com')%20!%3D%20-1%20%7C%7C%20shExpMatch(url%2C%20'https%3A%2F%2Faccount.beatsmusic.com*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fwww.beatsmusic.com*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fplay.spotify.com*')%20%7C%7C%20shExpMatch(url%2C%20'https%3A%2F%2Fplay.spotify.com*')%20%7C%7C%20shExpMatch(url%2C%20'https%3A%2F%2Fwww.spotify.com*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fwww.spotify.com*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fwww.last.fm*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fext.last.fm*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fwww.iheart.com*')%20%7C%7C%20shExpMatch(url%2C%20'https%3A%2F%2Fwww.daisuki.net*')%20%7C%7C%20url.indexOf('southparkstudios.com')%20!%3D%20-1%20%7C%7C%20host%20%3D%3D%20'www.pandora.com'%20%7C%7C%20url.indexOf('play.google.com')%20!%3D%20-1%20%7C%7C%20(url.indexOf('youtube.com%2Fvideoplayback')%20!%3D%20-1%20%26%26%20url.indexOf('%26gcr%3Dus')%20!%3D%20-1%20%26%26%20url.indexOf('%26ptchn')%20!%3D%20-1))%20%7B%20return%20'PROXY%20us06.sq.proxmate.me%3A8000%3B%20PROXY%20us02.sq.proxmate.me%3A8000%3B%20PROXY%20us07.sq.proxmate.me%3A8000%3B%20PROXY%20us09.sq.proxmate.me%3A8000%3B%20PROXY%20us01.sq.proxmate.me%3A8000%3B%20PROXY%20us03.sq.proxmate.me%3A8000%3B%20PROXY%20us08.sq.proxmate.me%3A8000%3B%20PROXY%20us11.sq.proxmate.me%3A8000%3B%20PROXY%20us10.sq.proxmate.me%3A8000%3B%20PROXY%20us04.sq.proxmate.me%3A8000%3B%20PROXY%20us05.sq.proxmate.me%3A8000'%3B%7D%20%20else%20%7B%20return%20'DIRECT'%3B%20%7D%7D"
FF NetworkProxy: "type", 2
2015-03-04 12:45 - 2011-04-11 20:16 - 00000000 ____D () C:\Windows\DigitalLocker
2015-03-04 12:43 - 2015-01-22 14:56 - 00000000 ____D () C:\Program Files\unaisales
2015-03-04 12:43 - 2015-01-22 14:55 - 00000000 ____D () C:\Program Files\uNisalues
CustomCLSID: HKU\S-1-5-21-43914923-1139234027-2591574709-1000_Classes\CLSID\{F28C2F70-47DE-4EA5-8F6D-7D1476CD1EF5}\localserver32 -> C:\Users\Carlos\AppData\Local\Temp\f86041F3b18.exe No File
Task: {05D75ADD-48DC-4E73-93A0-B97F78006321} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files\Google\Update\GoogleUpdate.exe [2015-01-22] (Google Inc.)
Task: {4B6F96DC-C1F7-4033-A3CC-96CE9714AC80} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files\Google\Update\GoogleUpdate.exe [2015-01-22] (Google Inc.)
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Users\Carlos\AppData\Local\Google\Chrome
EmptyTemp:
CMD: bitsadmin /reset /allusers

 
Save this as fixlist.txt, in the same location as FRST.exe

Run FRST and press Fix
On completion a log will be generated please post that

FINALLY

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S0].txt as well.

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Re: Help with some virus/malware
« Reply #2 on: March 07, 2015, 08:06:38 PM »
Thanks, did everything you mentioned, attaching both logs

Offline essexboy

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Re: Help with some virus/malware
« Reply #3 on: March 07, 2015, 08:09:34 PM »
You can now re-install Chrome, then let me know how the computer is behaving

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Re: Help with some virus/malware
« Reply #4 on: March 07, 2015, 08:34:37 PM »
Well after the reboot for the Adw clean, I got no notification on startup about files trying to access sv.chost (which always popped at startup), so it seems to be just fine, if anything pops I´ll be sure to let you know, thanks for the help!

Offline essexboy

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Re: Help with some virus/malware
« Reply #5 on: March 07, 2015, 10:09:44 PM »
Subject to no further problems   :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Remove tools

Download and run Delfix



Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

CryptoPrevent install this programme to lock down and prevent crypto ransome ware



Malwarebytes.

Update and run weekly to keep your system clean

Unchecky

Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme  ;)

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide  Best security practices Keep safe  :wave:

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Re: Help with some virus/malware
« Reply #6 on: March 08, 2015, 07:36:20 PM »
Ahh Delfix is a nice clean tool, and I had no idea a program like unchecky could exist, thanks for everything, will keep the guide at hand!

Offline Pondus

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Re: Help with some virus/malware
« Reply #7 on: March 08, 2015, 07:46:08 PM »
also recomended if you use removable drives / usb stick / camera card   MCShield free   http://www.mcshield.net