Author Topic: avast stops all downloads from web - Asus Game first incompatibility!  (Read 11008 times)

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I own avast internet security 2015 license.
updated to ver. 2015.10.2.2214
but also with the previous version gave me the same problem.
windows 8.1 64bit

new computer, with mcafee pre-installed. uninstalled with mcbr properly.
After that I installed avast, but blocks all downloads from google chrome, virus updates (says host unreachable), opening the pages and images internet malfunctioning.
the only way I can make it all work is to disable avast internet security:
- web scan
- firewall protection
- dns protection
it's like not to have practically nothing on.
I tried with another pc, putting avast with the same basic settings, and everything worked properly. I also reset the computer's operating system on new computer, and also tried uninstalling avast with safe mode and the tool avast.
did not work anything.
please help.
« Last Edit: March 13, 2015, 10:39:15 PM by stef_eye »

Offline lakrsrool

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Re: avast stops all downloads from web
« Reply #1 on: March 10, 2015, 07:42:41 AM »
"Host Unreachable" will usually suggest that there is a routing issue.  The datagram delivered to the network specified in the network ID portion of the IP address may not have been able to get sent to the specific host indicated in the address.

You may want to take a look at this: Destination Host Unreachable - Reasons and Solutions
Processor: i3 2.53 GHz 4 GIG RAM, OS: WIN 7, Connection: High Speed, Virus/Malware Protection: Avast-2015, SpywareBlaster, Windows Firewall & Defender. Email: Outlook 2010 w/ POP Peeper Email Notifiers.

Offline Eddy

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Re: avast stops all downloads from web
« Reply #2 on: March 10, 2015, 10:38:59 AM »
It can be caused by malware.
I suggest to start with this:
https://forum.avast.com/index.php?topic=53253.0

If nothing comes up, at least a possible cause is ruled out.

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Re: avast stops all downloads from web
« Reply #3 on: March 10, 2015, 01:49:43 PM »
as I wrote, it is none of these things (though I had already tried an anti-malware software) but some setting or something related to antivirus, because it caps off in real time, that's all back to work
anyone have any idea what can be? it is not possible that I should turn off the three guards:
Web
dns
firewall

to run my system normally
« Last Edit: March 10, 2015, 02:35:17 PM by stef_eye »

Offline Pondus

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Re: avast stops all downloads from web
« Reply #4 on: March 10, 2015, 01:53:14 PM »
but the diagnostic logs (FRST) from the guide eddy linked to may help .... essexboy may spot the problem   ;)


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Re: avast stops all downloads from web
« Reply #5 on: March 10, 2015, 02:37:48 PM »
you're right, here it is.

antimalware
farbar recevery
aswMBR


Offline Pondus

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Re: avast stops all downloads from web
« Reply #6 on: March 10, 2015, 03:05:44 PM »
essexboy should be online in about 2-3 hours   ;)




Offline DavidR

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Re: avast stops all downloads from web
« Reply #7 on: March 10, 2015, 03:51:16 PM »
He is on-line now I have sent him a PM and informed of your topic.
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Offline essexboy

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Re: avast stops all downloads from web
« Reply #8 on: March 10, 2015, 03:58:02 PM »
This is part of the problem  :

Internet Speed Checker-nv, Quarantined, [17c42f14c9c195a1b1c0802814efa25e],

CAUTION :  This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:
 
Quote
CreateRestorePoint:
ProxyEnable: [.DEFAULT] => Internet Explorer proxy is enabled.
ProxyServer: [.DEFAULT] => http=127.0.0.1:49796;https=127.0.0.1:49796
SearchScopes: HKU\S-1-5-21-3422213604-3573155756-3549259434-1001 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://isearch.omiga-plus.com/web/?utm_source=b&utm_medium=pcs&utm_campaign=install_ie&utm_content=ds&from=pcs&uid=SamsungXSSDX850XPROX256GB_S1SUNSAFC21110K&ts=1423770232&type=default&q={searchTerms}
SearchScopes: HKU\S-1-5-21-3422213604-3573155756-3549259434-1001 -> {2023ECEC-E06A-4372-A1C7-0B49F9E0FFF0} URL = http://isearch.omiga-plus.com/web/?utm_source=b&utm_medium=pcs&utm_campaign=install_ie&utm_content=ds&from=pcs&uid=SamsungXSSDX850XPROX256GB_S1SUNSAFC21110K&ts=1423770232&type=default&q={searchTerms}
SearchScopes: HKU\S-1-5-21-3422213604-3573155756-3549259434-1001 -> {E733165D-CBCF-4FDA-883E-ADEF965B476C} URL = http://isearch.omiga-plus.com/web/?utm_source=b&utm_medium=pcs&utm_campaign=install_ie&utm_content=ds&from=pcs&uid=SamsungXSSDX850XPROX256GB_S1SUNSAFC21110K&ts=1423770232&type=default&q={searchTerms}
S3 McAWFwk; c:\PROGRA~1\COMMON~1\mcafee\actwiz\mcawfwk.exe [X]
S2 mcbootdelaystartsvc; "C:\Program Files\Common Files\McAfee\platform\McSvcHost\McSvHost.exe" /McCoreSvc [X]
2015-02-12 20:49 - 2015-02-12 21:04 - 00000000 ____D () C:\Program Files (x86)\globalUpdate
2015-02-12 20:49 - 2015-02-12 20:49 - 00000000 ____D () C:\Users\Stef\AppData\Local\globalUpdate
2015-02-12 20:41 - 2015-02-12 20:41 - 00000000 __SHD () C:\Users\Stef\AppData\Local\EmieBrowserModeList
2015-02-12 20:40 - 2015-02-12 20:40 - 00002716 _____ () C:\Windows\System32\Tasks\PC SpeedUp Service Deactivator
2015-02-12 20:40 - 2015-02-12 20:40 - 00000354 _____ () C:\Windows\Tasks\PC SpeedUp Service Deactivator.job
2015-02-12 16:45 - 2015-02-12 16:45 - 00000000 __SHD () C:\Users\Stef\AppData\Local\EmieUserList
2015-02-12 16:45 - 2015-02-12 16:45 - 00000000 __SHD () C:\Users\Stef\AppData\Local\EmieSiteList
Task: {36438DF9-5FB8-47B0-9057-13C5081E5682} - \b87021ef-638f-43fb-ace2-bb8a536ab11d-10_user No Task File <==== ATTENTION
Task: {5CF04C65-3C64-4BAB-8EFC-82B896169C08} - System32\Tasks\PC SpeedUp Service Deactivator => C:\Program Files (x86)\PC Speed Up\PCSUSD.exe <==== ATTENTION
Task: C:\Windows\Tasks\PC SpeedUp Service Deactivator.job => C:\Program Files (x86)\PC Speed Up\PCSUSD.exe <==== ATTENTION
C:\ProgramData\SetStretch.exe
C:\ProgramData\SetStretch.VBS
C:\Program Files (x86)\PC Speed Up
RemoveProxy:
CMD: netsh advfirewall reset
CMD: netsh advfirewall set allprofiles state ON
CMD: ipconfig /flushdns
CMD: netsh winsock reset catalog
CMD: netsh int ip reset c:\resetlog.txt
CMD: ipconfig /release
CMD: ipconfig /renew
CMD: netsh int ipv4 reset
CMD: netsh int ipv6 reset
EmptyTemp:
CMD: bitsadmin /reset /allusers

 
Save this as fixlist.txt, in the same location as FRST.exe

Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S0].txt as well.

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Re: avast stops all downloads from web
« Reply #9 on: March 10, 2015, 04:20:03 PM »
all done.
Here it is.. Trying if anything is changed in the meantime.

unfortunately not.

« Last Edit: March 10, 2015, 04:28:24 PM by stef_eye »

Offline essexboy

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Re: avast stops all downloads from web
« Reply #10 on: March 10, 2015, 04:54:07 PM »
Could you re-run the McAfee mcpr file again please as I did remove two element of McAfee.  And McAfee is well known for messing the internet after removal

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices
  • List Users, Partitions and Memory size.
  • List Minidump Files

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
 
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

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Re: avast stops all downloads from web
« Reply #11 on: March 10, 2015, 05:11:08 PM »
yes, sure.
re-run the mcpr and restart the pc.

then , here the result from the toolbox

Offline essexboy

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Re: avast stops all downloads from web
« Reply #12 on: March 10, 2015, 05:18:28 PM »
Hmm it is pinging google OK

Could you go to control panel > internet options > connections > lan settings
Ensure that it looks just like the screen shot below.
OK out and try again

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Re: avast stops all downloads from web
« Reply #13 on: March 10, 2015, 05:23:20 PM »
yes, it's the same.

could be useful if I re- disinstall/install avast?


I tried by safe mode (this is third time) and this previous Avast version seems functioning:

avast 2015.10.0.2208
virus definitions 141107-0
definitions number 2.745.363
I tried a few downloads and all was ok.


now I re-installed the last version:
avast 2015.10.2.2214
virus definitions 150310-1
definitions number 3.648.316

and nothing work -.-
is that possibile?


« Last Edit: March 10, 2015, 06:18:04 PM by stef_eye »

Offline essexboy

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Re: avast stops all downloads from web
« Reply #14 on: March 10, 2015, 06:49:23 PM »
Could you clear all the rules in the Avast firewall and see if that does anything