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Author Topic: password  (Read 1847 times)

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password
« on: March 13, 2015, 05:36:58 PM »
I 'm using the free version of Avast, When I have tried to access the update section. I'm always asked for my password, when I type it in, I get the response " wrong password ", I have changed my password but I get the same reply. Is this normal for the free version or is the something else going on or is this not an option with the free version...... Wondering
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Offline Eddy

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Re: password
« Reply #1 on: March 13, 2015, 05:44:35 PM »
It should work if you type the correct password.

If you want to remove the password, a clean installation is needed.
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Re: password
« Reply #2 on: March 13, 2015, 05:48:20 PM »
Thank you Sir , will do a clean install and see how that works. Thank you for the quick reply.....
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Offline Eddy

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Re: password
« Reply #3 on: March 13, 2015, 06:16:18 PM »
After uninstalling from control panel, use this tool:
https://www.avast.com/uninstall-utility

Make sure you download and install the latest version:
https://forum.avast.com/index.php?topic=167184.0
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Re: password
« Reply #4 on: March 13, 2015, 07:17:55 PM »
Thank you for the follow up, needed that uninstaller, worked good, removed old ,downloaded new, good to go again. Thank you for your help and follow up..................Helped
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