Author Topic: email change  (Read 5387 times)

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Offline Gerald 2

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email change
« on: March 09, 2015, 04:26:12 PM »
Can anybody tell me how to change my email address in my account?

Offline Eddy

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Re: email change
« Reply #1 on: March 09, 2015, 04:29:07 PM »
https://my.avast.com
add the new email address
set is as default
If you wish, you can than delete the "old" email address.

Offline bob3160

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Re: email change
« Reply #2 on: March 09, 2015, 10:52:03 PM »
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Offline Gerd10

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Re: email change
« Reply #3 on: March 11, 2015, 06:29:33 PM »
https://my.avast.com
add the new email address
set is as default
If you wish, you can than delete the "old" email address.

If I add my second email address as "new", it seems to be accepted. But how to set this one as "default"? There appears no question about that.

Offline bob3160

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Re: email change
« Reply #4 on: March 11, 2015, 06:48:10 PM »
https://my.avast.com
add the new email address
set is as default
If you wish, you can than delete the "old" email address.

If I add my second email address as "new", it seems to be accepted. But how to set this one as "default"? There appears no question about that.
Have you confirmed your new address ? Once Confirmed, you'll be able to set it as the default and can also remove the old one if you want.
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Offline DavidR

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Re: email change
« Reply #5 on: March 11, 2015, 06:51:01 PM »
https://my.avast.com
add the new email address
set is as default
If you wish, you can than delete the "old" email address.

If I add my second email address as "new", it seems to be accepted. But how to set this one as "default"? There appears no question about that.

I don't know if you can set it to default immediately after creating a new email address (as mentioned you may have to verify first) - if verified, try going back in on Manage Emails and select that new email and use the SET button to the right of the new email address to set it to the default.
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Offline Gerd10

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Re: email change
« Reply #6 on: March 12, 2015, 12:56:59 PM »
https://my.avast.com
add the new email address
set is as default
If you wish, you can than delete the "old" email address.

If I add my second email address as "new", it seems to be accepted. But how to set this one as "default"? There appears no question about that.

I don't know if you can set it to default immediately after creating a new email address (as mentioned you may have to verify first) - if verified, try going back in on Manage Emails and select that new email and use the SET button to the right of the new email address to set it to the default.

If I input my new email address a popup window appears informing me that a link has been sent to my email address, and this email is empty.
« Last Edit: March 12, 2015, 01:04:08 PM by Gerd10 »

Offline Gerd10

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Re: email change
« Reply #7 on: March 13, 2015, 06:29:50 PM »
It seems to be (made) impossible to change an account once connected with (google-) gmail.com to one connected with a non-ggogle email address. Right?

Offline bob3160

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Re: email change
« Reply #8 on: March 13, 2015, 06:38:05 PM »
Reported to Moderator for help from Avast.
I also can't get the confirmation email to add a new email address.
This wasn't any problem in the previous version of Avast.  :'(
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, AvastOmni 21.6, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline Gerd10

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Re: email change
« Reply #9 on: March 13, 2015, 08:36:47 PM »
Reported to Moderator for help from Avast.
I also can't get the confirmation email to add a new email address.
This wasn't any problem in the previous version of Avast.  :'(

It would be interesting if your new email address was a non-google address. ;)

Offline bob3160

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Re: email change
« Reply #10 on: March 13, 2015, 08:42:00 PM »
Reported to Moderator for help from Avast.
I also can't get the confirmation email to add a new email address.
This wasn't any problem in the previous version of Avast.  :'(

It would be interesting if your new email address was a non-google address. ;)
It is. :)
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, AvastOmni 21.6, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline Gerd10

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Re: email change
« Reply #11 on: March 14, 2015, 12:14:15 PM »
Reported to Moderator for help from Avast.
I also can't get the confirmation email to add a new email address.
This wasn't any problem in the previous version of Avast.  :'(

It would be interesting if your new email address was a non-google address. ;)
It is. :)

Indeed it is. But what's the answer?  >:(

Offline DavidR

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Re: email change
« Reply #12 on: March 14, 2015, 03:20:03 PM »
@ Gerd10
Bob has reported your problem, we avast users are limited in what we can do if the suggestions haven't worked - we then try to draw attention to the problem.
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Offline bob3160

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Re: email change
« Reply #13 on: March 14, 2015, 03:22:13 PM »
@ Gerd10
Bob has reported your problem, we avast users are limited in what we can do if the suggestions haven't worked - we then try to draw attention to the problem.
Especially since, in this case, I have the same problem.  :'(
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Offline Gerd10

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Re: email change
« Reply #14 on: March 14, 2015, 05:47:24 PM »
@ Gerd10
Bob has reported your problem, we avast users are limited in what we can do if the suggestions haven't worked - we then try to draw attention to the problem.
Especially since, in this case, I have the same problem.  :'(

Fine! ;)  And in my case in the meantime I can't use my Grime Fighter I have already payed for because I received its license through my second email address.