Author Topic: Pagamento  (Read 1273 times)

0 Members and 1 Guest are viewing this topic.

Offline Daniella3

  • Newbie
  • *
  • Posts: 3
Pagamento
« on: March 10, 2015, 01:51:54 PM »
Oi..

Bom, coloquei o tópico aqui, pq não achei onde colocar... bom, eu comprei o Avast por 3 anos para 1 pc e fiz a opção de pagar com o cartão... hj, fui ver o meu e - mail e o pedido foi cancelado por falta de pagamento... se eu já paguei pelo cartão, como o pedido pode estar cancelado?

Grata,

Daniella

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31345
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Pagamento
« Reply #1 on: March 10, 2015, 02:07:18 PM »

Offline Daniella3

  • Newbie
  • *
  • Posts: 3
Re: Pagamento
« Reply #2 on: March 13, 2015, 02:21:06 AM »
Ok...

I bought the Ativurus for 3 years, for one PC and made the option to by credict card, but whe I saw my e - mail, the order was cancelled because I didn't pay.... but if I already paid with my card, how the order was cancelled?

Thanks,

Daniella

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31345
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Pagamento
« Reply #3 on: March 13, 2015, 07:25:09 AM »
Can you download the license ?
https://www.avast.com/resend-license-paid.php

Offline Daniella3

  • Newbie
  • *
  • Posts: 3
Re: Pagamento
« Reply #4 on: March 13, 2015, 03:48:12 PM »
Hi...

I will, but it I can only do it tomorrow, because it is in another computer....

thanks

Daniella